Business Administration Apprentice

• Handling telephone calls and general email enquiries
• Producing professional letters, emails and general correspondence
• Using our CRM/property management system to record communications, make notes, update records and manage tasks
• Liaising with management and ensuring information and tasks are passed to the relevant team member
• Booking and coordinating property viewings, inspections, check-outs and other appointments
• Arranging and coordinating repairs and maintenance between tenants and contractors, including obtaining quotes and following up outstanding works
• Generating reports and maintaining spreadsheets and other business records
• Writing up property inspection and check-out reports from information and photographs provided
• Maintaining accurate and up-to-date property, landlord, tenant and applicant records
• Following up outstanding tasks, enquiries and correspondence
• Providing general administrative support to management and the wider team

Business Administrator Level 3.

Permanent position upon successful completion of the apprenticeship.

An independent estate agency built on honesty, genuine care, and strong local expertise. Established in Walsall and now proudly expanded into Cannock, Stafford and Stoke-on-Trent, we’re passionate about delivering a service that feels personal, transparent, and truly supportive.