Level 3 · AdvancedBusiness and administration
Ref: BA37 Patient Services Co-ordinator Apprentice at Drs Ansari, Carradus & Farndell
Drs Ansari, Carradus & Farndell @ Longton Health Centre · LONGTON, PR4 5HA
Business administrator (level 3)
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Positively promote the practice to ensure a consistent growth in patient list size
- Provide general administrative assistance to the practice team
The work
- To gain a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Sorting and distributing incoming mail, ensuring individual correspondence is dealt with i.e. reports etc.
- Filing letters, notes / forms / results and maintaining patient records manually and electronically
- Processing online blood test forms
- Opening and distributing post
- Dealing appropriately with outgoing mail
- Patient contact using telephone / email and text message
What you come out with
- Possibility for further progression in NVQ's
What they are looking for
- Communication skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
Qualifications
- Essential · GCSE GCSE English A*-C/Grade 9-4 Equivalent
- Essential · GCSE GCSE Maths A*-C/Grade 9-4 equivalent
Things to consider
- In order to progress your application, we will require you to complete additional paperwork and complete a Century assessment
- The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy
- Please check your junk mail whilst the vacancy is open
The employer
- Busy GP practice part of Preston & South Ribble Primary Care Network with extensive healthcare team serving local community healthcare services
Patient list size not exceeding 10,500 patients
Workplace
- THE HEALTH CENTRE, LIVERPOOL ROAD, LONGTON, PRESTON, PR4 5HA