IT Support Technician Apprentice
BEECHWOOD PARK SCHOOL LIMITED · MARKYATE, AL3 8AW
Information communications technician (level 3)
You will be responsible for system wide technical support including workstations, laptops, printers, audio-visual, telecoms and printing. In co-operation with teachers, you will support the teaching of IT by preparing relevant materials and working alongside pupils and teachers in the IT suites.
The work
- Handle frontline queries from various sources including email, helpdesk and telephone
- Maintain communication with users, updating requests logged on the school’s ticketing system, and escalating them within the team as required
- Install and maintain computer hardware, workstations, laptops, audio/visual equipment and peripherals
- Maintain an up-to-date inventory of IT equipment
- Assist with the expansion of the school network infrastructure including switches, cabling and wireless network equipment
- Routine administration including iPad maintenance, data backups, workstation health checks, anti-virus scans
- Software installation, maintenance and upgrading
- Support staff and pupils with the set-up and preparation of IT equipment around the school
- Provide high-quality customer focused technical support and training to non-teaching and teaching staff and to pupils
- Assist with the set-up of AV equipment for lectures and presentations
Training
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premises and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Training provider: QA LIMITED
What you come out with
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
What they are looking for
- Communication skills
- IT skills
- Organisation skills
- Team working
Qualifications
- Essential · GCSE 3 of any subject 4+ (A* - C)
- Essential · GCSE Maths & English 3+ (D or above)
Pay extras and benefits
- The post holder is eligible to be a member of the APTIS pension scheme, with an employer contribution of 6%
- Lunch in the school dining room during term time, and staff room refreshments
- Use of sports facilities including our indoor swimming pool
- Staff discount on a selection of children’s holiday clubs
- Free on-site parking
£20,800 a year
The employer
Beechwood Park School is an award-winning preparatory school for boys and girls aged 3 to 13, offering day and flexi-boarding in Hertfordshire.
Workplace
- BEECHWOOD PARK SCHOOL, BEECHWOOD PARK, MARKYATE, ST. ALBANS, AL3 8AW