Sales Advisor Apprenticeship
CURRIE MOTORS UK LIMITED · London, SW20 0AD
Customer service specialist (level 3)
To assist in the smooth and profitable operation of the service and parts department, with strict adherence to dealer standards.
The work
- To assist in meeting objectives, ensuring CRS targets and operating standards are achieved
- To assist in receiving customers, discuss, identify and progress routine service and repair and parts requirements
- Assist to promote the sale of service and accessories
- Assist to ensure that maximum profit is achieved from all service works in accordance with company policy
- Assist to order and distribute Parts as required
- Assist Discuss and identify manufacturer’s warranty, routine service and repair requirements with customers
- Assist Ensure that service / repair jobs are completed satisfactorily and to time specified making sure all warranty items are available for return to manufacturers
- Assist to ensure that any delay in the completion of work is reported to the customer
- Assist to Accept payments for work according to Company policy
- Assist to accurately cost all invoices for payment
- Assist to ensure price lists and charge out rates are kept up to date at all times
- Assist to prepare and analyse job cards for work carried out under the terms of warranty
- Assist to ensure that all Warranty policies and procedures are adhered to
Training
6 Hours per week of off the job training that will take place in the workplace.
Training provider: LEARNING CURVE GROUP LIMITED
What you come out with
Progression into full time Sales Advisor.
What they are looking for
- Communication skills
- Organisation skills
- Customer care skills
- Problem solving skills
Pay extras and benefits
- 30 days holidays (i.e. 22 days including 8 days bank holidays)
- Eyecare Vouchers
- Private Health Plan (Simply Health)
- Cycle to work scheme
- Loyalty & Long Service Awards
- Car Leasing Scheme
- Workplace Pension Scheme
- Discounts on car purchases / repairs / parts
- Ongoing training, both in-house and with the manufacture
£18,500 a year
The employer
With over eight decades of experience in automotive industry, we are one of the South leading dealerships for Toyota and Lexus.
We were established as, and to this day (4 generations later) remains very much a family operated business. You can therefore trust us to work as hard as we can to uphold the values that underpin all that we do. Our difference comes from the personalised service we offer to all our customers, which serves to enhance their experience and get to the core of their specific motoring needs. It's therefore no surprise to see that a high percentage of our business is made up of repeat customers or customer referrals.
Workplace
- Coombe Lane Flyover, Beverley Way, London, SW20 0AD