Business Administration Apprentice

• Greet patients and visitors in a polite and professional manner, directing them as required
• Answer telephone calls and respond to routine enquiries
• Schedule and manage patient appointments using clinical software
• Maintain and update patient records accurately and confidentially
• Support the processing of repeat prescriptions and incoming / outgoing correspondence
• Assist with data entry, filing, scanning, and archiving of documents
• Provide general administrative support to the practice team, including GPs, nurses, and reception staff
• Assist in the organisation of meetings and practice events
• Uphold confidentiality and data protection policies at all times

You will work towards the Level 3 Business Administrator Apprenticeship Standard. Training will be delivered in partnership with Rochdale Training, through work-based learning.

Upon successful completion of the apprenticeship, there may be an opportunity for permanent employment or progression into further roles. Previous Apprentices have moved into senior positions within the Surgery.

• Friendly, approachable, and professional
• Willingness to learn and develop new skills
• Ability to work as part of a team and under supervision

Royton Medical Practice is a GP practice located at the Keppel Building in Failsworth, Manchester. They offer a range of services, including routine and urgent appointments, and are committed to providing patient-centred care. The practice emphasises working in partnership with patients, involving them in decisions about their medical care.