IT Support Apprentice

• Working in conjunction with the IT Manager and the support team.
• Working alongside the IT Manager on the applications, telephony, infrastructure and systems so they meet current and future needs.
• Supporting the IT Manager in handling the day-to-day user requests from service desk system, ticketing & installations and upgrades.
• Developing social media strategies with the team to gain a bigger following in order to increase traffic to the website.

The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.

Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, well-being, and readiness for assessments.

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

• £2,000 salary increase available while on programme based on performance
• Automatic enrolment into the company's Group Life Policy.
• After 12 months and subject to successful completion of apprenticeship, the apprentice will benefit from the companies profit share.

Since 1993, Aegis have been providing IT services nationwide. From IP telephony, Cloud services, Infrastructure, to advanced intrusion prevention systems and security, they ensure businesses run as smoothly, and as securely as possible.

They take on numerous apprentices a year in which they progress internally and become highly successful. As they gain exposure to many areas of tech they have the ability to choose a career path depending on what they enjoy the most.