Fundraising & Communications Assistant Apprentice
RENTSTART (UK) LTD · Walton-On-Thames, KT12 1DH
Business administrator (level 3)
Ready to do something that really matters? Join our friendly team and help change lives across Surrey! From creative fundraising and community projects to supporting people towards brighter futures, you'll gain valuable experience, build your skills and make a real impact.
The work
An exciting opportunity for an enthusiastic and creative individual to start a career in the charity sector. Working closely with the Community Engagement Manager, you will gain hands-on experience across fundraising, event management, social media, website content, and supporter engagement.
Key Responsibilities to include
- Administration: Provide general office and team support, manage emails/calls professionally, handle data entry, schedule meetings, maintain GDPR-compliant records, and assist with CRM systems
- Fundraising Support: Assist with campaigns and appeals, maintain donor records, prepare promotional materials, and help thank donors to build positive relationships
- Event Planning and Delivery: Support the organisation, logistics, volunteer coordination, and promotion of community activities and fundraising events
- Communications & Social Media: Manage multi-platform social media campaigns, content creation, analytics tracking, and sensitive storytelling to boost organisational impact and engagement
Training
We will provide:
- Mentoring and support from experienced charity professionals.
- Opportunities to develop fundraising, communications and event management skills.
- Experience across a broad range of charity activities.
- A supportive and inclusive working environment.
- The opportunity to make a real difference to people facing homelessness and housing insecurity.
Training provider: SOUTH THAMES COLLEGES GROUP
What you come out with
By the end of this apprenticeship, you will gain hands-on experience in: Charity Operations: Business administration, office management, and CRM/database reporting. Growth & Engagement: Fundraising, supporter relations, and community partnerships. Digital & Comms: Event planning, social media strategy, website content, and impactful storytelling. This role provides the professional communication skills needed to launch a successful career in the non-profit sector.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
- Non judgemental
- Patience
- Creative
Qualifications
- Essential · GCSE Maths 4
- Essential · GCSE English 4
Things to consider
This role is ideal for someone creative, confident, organised and passionate about making a positive difference in their community.
The employer
At Rentstart, we believe everyone deserves a safe place to call home. As a dedicated charity operating across Elmbridge, we prevent homelessness and empower vulnerable people to rebuild their lives. From securing private tenancies and deposit guarantees to providing life-changing ongoing support, training, and guidance. Our small and passionate team makes a tangible difference every single day. If you want your work to have an immediate, positive impact on your local community, this is where you belong."
Workplace
- 51 High Street, Walton-On-Thames, KT12 1DH