Apprentice Team Leader

Responsibilities / Overview of Role:

• Provide high-quality, person-centred care and outreach support
• Coordinate care packages, referrals and new opportunities alongside the Registered Manager
• Assess support needs, identify risks and maintain care plans, risk assessments and activity plans
• Manage a group of care packages and liaise with service users, families, Social Services and other stakeholders
• Allocate daily tasks to Support Workers and monitor delivery of care and support
• Ensure documentation and practices meet CQC, PAMMS and company requirements
• Complete quality audits and address concerns regarding staff practice or service delivery
• Uphold the rights, wishes and choices of the people we support
• Manage administrative duties, records, databases and confidential information in line with data protection requirements
• Handle telephone enquiries professionally and coordinate service user visits
• Maintain the organisation’s quality documentation, policies and procedures
• Participate in quality management meetings, including preparing minutes
• Support recruitment, staff induction, training and shadowing
• Conduct spot audits of service delivery

• The apprentice will be working towards the Level 3 Lead Adult Care Worker Apprenticeship Standard including the City & Guilds Level 3 Diploma in Adult Care
• Apprentices will receive 1-to-1 tutor support from an assessor with tuition arranged on an individual basis

• We would want to develop the apprentice into a manager within 2 years.

• Applicants must be aged 18+ due to the requirements of the role working within people's own homes.
• The role will also involve working at our other locations.
• Applicants must demonstrate strong values and a positive work ethic. The people we support rely on colleagues who are dependable, punctual, patient and empathetic. A caring, proactive, can-do attitude is essential, alongside a commitment to respecting each person’s rights, dignity, choices and independence.

• Employee Assistance Programme
• Pension scheme
• Blue Light Card
• Onsite parking
• Employee of the Quarter awards
• Paid training

Care Givers Limited is an established and growing care provider delivering high-quality, person-centred services across North Essex. We provide personal, emotional and practical support to adults, children and young people in their own homes, educational settings and the wider community. Our services include domiciliary care, supported living, residential care, supported accommodation and children’s services. Our vision is to promote choice, dignity and independence wherever possible, enabling each person to achieve positive outcomes and live a fulfilling life.