Hospitality Team Member Apprentice
The Highfield, Driffield · Driffield, YO25 5YP
Food and beverage team member (level 2)
Join The Highfield Hotel Driffield as a Hospitality Team Member Apprentice. This varied role will give you experience across housekeeping, food and beverage service, bar operations and guest care within a luxury country house hotel. You'll develop valuable hospitality skills while supporting the team to deliver exceptional guest experience.
The work
- Prepare and clean guest bedrooms and public areas to a high standard.
- Support the housekeeping team with room changeovers and guest amenities.
- Welcome guests and provide excellent customer service.
- Assist with serving food and drinks in the restaurant and bar.
- Take customer orders and process payments.
- Help prepare and maintain bar and dining areas.
- Support weddings, functions and special events.
- Follow food safety, hygiene and health & safety procedures.
- Work as part of a team to create a memorable guest experience.
What you come out with
Successful completion may lead to a permanent Hospitality Team Member position and progression onto a Level 3 Hospitality Supervisor apprenticeship as responsibilities develop.
What they are looking for
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Punctual
Qualifications
- Desired · GCSE Maths, English 2
Things to consider
- The role includes evenings, weekends, and event-based working
- The Highfield operates around guest bookings and private hire events, so flexibility is important
- Be sure to plan transport arrangements, particularly for early starts or late finishes
The employer
The Highfield Hotel is a luxury country house hotel located in Driffield, offering boutique accommodation, dining, weddings and events. With just ten individually designed bedrooms and a growing reputation for exceptional hospitality, this is an exciting opportunity to start a career in the hospitality industry and gain experience across multiple departments.
Workplace
- Highfield, Windmill Hill, Driffield, YO25 5YP