Level 2 Customer Service Practitioner Apprenticeship

• Welcome customers and patients and provide friendly, professional customer service
• Serve customers at the pharmacy counter and respond to routine enquiries appropriately
• Support prescription collection and help direct patients to the pharmacist when advice is required
• Process till transactions and handle payments accurately
• Help maintain stock levels, receive deliveries, replenish shelves and keep displays tidy
• Support the team with general administrative and day-to-day pharmacy duties
• Maintain patient confidentiality and follow pharmacy procedures at all times
• Complete the Level 2 Customer Service Practitioner apprenticeship alongside practical workplace training

• Level 2 Customer Service Practitioner Apprenticeship
• Support with English and maths skills gaps
• Work based learning
• End point assessment

• There may be an opportunity for a permanent position for the right candidate with further training and development within community pharmacy

• Please be aware that there will be long periods of standing in this role

Pear Tree Pharmacy is a busy community pharmacy in Derby providing NHS and private pharmacy services to the local community. We focus on friendly, professional customer service and support patients with prescriptions, healthcare advice and a growing range of pharmacy services.