Business Administrator Apprentice

Main Responsibilities:

• Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Register new patients, temporary residents and any requiring immediate and necessary treatment, carefully checking all details for accuracy and enter on computer registration link
• Taking messages and passing on information
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.
• Processing and distributing incoming and outgoing mail
• Filing and retrieving paperwork
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
• Ordering and monitoring of stationery and other supplies
• Keeping the reception area, notice boards, leaflet etc. tidy and presentable
• Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
• Arrange transport to hospital appointments for housebound patients

Company Benefits:

• NHS Pension
• Access to NHS discounts
• Free on-site parking

Business Administrator Level 3 Apprenticeship Standard

Once you have completed the apprenticeship, there are a number of roles which you can progress into with time, these include: Team Leader / Administrator / secretarial roles

Monarch Medical Centre is made up of a small but mighty team. This is a friendly practice where everyone is open to working together as well being forward-thinking, always welcoming new ideas.