Level 2 Hospitality Accommodation Team Member Apprenticeship at Roundthorn Country House
INSPIRE ATA LIMITED · Cumbria, CA11 8SJ
Hospitality accommodation team member (level 2)
We’re looking for someone with a sparkling personality to join our friendly team at our award-winning hotel, where great guest service is at the heart of everything we do.
The work
As an apprentice, you’ll gain hands-on experience across weddings, events, conferences, restaurant and bar service, while working towards a recognised hospitality qualification. You’ll learn from an experienced team who will support and encourage you every step of the way.
- Welcoming guests and providing friendly, professional service throughout their visit
- Setting up and preparing rooms and spaces for weddings, celebrations, conferences and other events
- Serving food and drinks during functions, weddings, private events and restaurant service
- Taking food and drink orders and ensuring they are delivered accurately and efficiently
- Supporting bar service, including preparing and serving drinks
- Helping with breakfasts, lunches, dinners and afternoon teas
- Assisting with the smooth running of events, from set-up through to clearing down
- Working as part of a team to ensure guests have an enjoyable experience
- Following food hygiene, health and safety and licensing requirements
- Learning about different areas of hotel operations as part of the apprenticeship
Training
- The successful candidate will obtain a Level 2 Hospitality Accommodation Team Member Apprenticeship standard qualification
- Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program
- Depending on the apprentice’s needs, the frequency of these sessions may vary
Training provider: THE OPPORTUNITY PROVIDER LTD
What you come out with
- Potential full-time employment for the right candidate upon successful completion of the apprenticeship
What they are looking for
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Creative
- Non judgemental
- Friendly
- A positive attitude
Things to consider
Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
The employer
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Workplace
- Roundthorn Country House, Roundthorn Penrith, Cumbria, CA11 8SJ