Apprentice Ocean Freight Forwarder
EXPEDITORS INTERNATIONAL (UK) LIMITED · Derby, DE74 2US
International freight forwarding specialist (level 3)
As an apprentice, you’ll work for the company and get hands-on experience. You’ll gain new skills and work alongside experienced staff and great progression opportunities.
The work
Major Duties and Responsibilities of Ocean Freight forwarder
- Ensure smooth and timely freight process flow
- Track and Trace Files and reporting
- Use both export and import dashboards timely
- Ensure accurate and timely billing
- Contribute to maintain good relationships and good customer service, with customers and suppliers
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow, and look for best practices to improve operational efficiency and productivity
- Timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Prepare customs entries in Customsware or other customs software
- Understand the elements of the Import & Export customs SOP
- Ensure accurate and timely data entry into operating systems
- Ensure timely customs clearance of shipments
- Monitor customs clearances and communicate with Customers
Training
- All training delivered during your working hours, via monthly tutor workshops, also BIFA workshops on teams
- International freight forwarding specialist
- Equal to Level 3 (A level)
- Level 3 International freight forwarding specialist Apprenticeship Standard qualification
- On the job training delivered by the employer
- Apprentices under 18 without Level 2 English and Maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
- Allocation of an apprenticeship delivery coach who will carry out regular training
- Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
- Identify, track and support 6 hours off the job training activities
- Quarterly formal progress review meetings, identifying learning achievements and next steps
Training provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
What you come out with
- Continued professional development, advancement to agent role and beyond
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Qualifications
- Desired · GCSE English A*-C/ 4-9
- Desired · GCSE Maths A*-C/ 4-9
The employer
Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service-based company offering a highly flexible approach to supply chain management. At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long lasting career.
Workplace
- Sills Road, Willow Farm Business Park, Castle Donington, Derby, DE74 2US