Apprentice Internal Sales Administrator
AIR PURIFICATION SKROLL LTD · GATESHEAD, NE11 0PZ
Business administrator (level 3)
Provide administrative support to the Internal Sales Team by processing orders, preparing quotations, maintaining customer records, and handling enquiries. Work closely with customers, suppliers, and production to ensure efficient order delivery while developing product knowledge, customer service, and commercial skills.
The work
- Provide administration support to the Internal Sales Team, helping to manage customer enquiries, orders and day-to-day sales activities
- Process customer orders accurately onto internal systems, ensuring all details are recorded correctly and communicated to relevant departments
- Prepare and issue quotations for customers, working with internal teams to gather pricing, technical information, and lead times
- Maintain and update customer records, price lists, product information, and sales documentation
- Liaise with customers, suppliers, and internal departments to support smooth communication and efficient order delivery
- Work closely with the Production Team to gain a practical understanding of manufacturing processes, products, and the technology behind the solutions supplied
- Develop knowledge of the company’s products and services, supporting customers with accurate information and assisting with sales enquiries
- Support the continuous improvement of sales and administrative processes, identifying opportunities to improve efficiency and customer service
- Gain experience across different departments, developing a broader understanding of the business and how sales, production, engineering, and operations work together
- Build professional skills in customer service, communication, organisation, commercial awareness, and technical product knowledge, with opportunities for the role to develop as experience and confidence grows
Training
Business Administrator Level 3.
All training will take place in the workplace.
Your training officer will visit you on a monthly basis.
Training provider: TDR TRAINING LIMITED
What you come out with
Full-time position upon completion of the apprenticeship for the right candidate.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
Qualifications
- Essential · GCSE English Language or English Literature 4 or above
- Essential · GCSE Maths 4 or above
The employer
Air Purification Skroll Limited (APSL) are a technology based solution provider with a revolutionary new air & gas adsorption technology… Skroll®… the future of air & gas adsorption media.
Our expert team have extensive knowledge of the air & gas purification market and are focused on providing customers with performance enhancing solutions to OEM, aftermarket and specialised applications. This dedicated approach provides a close working relationship with customers to meet their application requirements and demands.
Workplace
- 464 DUKESWAY, TEAM VALLEY TRADING ESTATE, GATESHEAD, NE11 0PZ