Apprentice Parts Sales Advisor – Automotive / Trade Supplier (DAF Trucks) - Leicester
FORD & SLATER LIMITED · Leicester, LE3 2JG
Trade supplier (level 2)
As an Apprentice Parts Advisor with one of the UK’s leading DAF Truck dealerships. You’ll get paid training, hands-on experience, and a Level 2 qualification - plus travel and accommodation to the DAF Academy are covered. A great first step into customer service, with potential to progress to a level 3 qualification.
The work
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
- Safely storing and organising parts
- Receiving, checking, and handling stock deliveries
- Processing customer orders and payments
- Using computer systems to manage parts and orders
- Identifying, sourcing, and ordering parts for vehicles
- Assisting with customer enquiries and offering product advice when needed
- Monitoring and solving customer problems / enquiries
- Following key company procedures and working as part of a team
Training
- As a Level 2 Trade Supplier apprentice, you will learn on-the-job while also receiving structured training to support your development
- 80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
- Off-the-job training will follow the time allocations outlined in the Occupational Standard
This off-the-job training is delivered by a qualified tutor through a mix of:
- Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
- Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.
Trade Supplier Level 2 Apprenticeship Standard:
- Apprentices will be trained within the dealership and supported by a dedicated Skills Coach, who will make contact at least every 28 days
- This close support network ensures you stay on track, build confidence, and enjoy your apprenticeship journey
Your training includes:
- An industry-recognised Level 2 Trade Supplier Standard qualification
- Functional Skills in maths and English (if required)
- All travel, accommodation, and meals are covered for in-person training sessions at the DAF Apprentice Academy
Training provider: SKILLNET LIMITED
What you come out with
After this apprenticeship:
- Potential for further study, with a progression route to a Level 3 Customer Service Specalist qualifiction, for suitable graduates
- A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
- Future prospects are endless
- By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Qualifications
- Essential · GCSE English 4
- Essential · GCSE Maths 4
The employer
Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.
Workplace
- Hazel Drive, Narborough Road South, Leicester, LE3 2JG