Level 3 · AdvancedSales, marketing and procurement
Apprentice Sales Assistant
HIGHERGROUND FLOORING LTD · 1 KNOLL ROAD, GU15 3SY
Customer service specialist (level 3)
We are looking for a personable sales candidate to join a rapidly growing flooring company. Working alongside a small and dedicated team in a fast paced, professional showroom.
The work
The successful candidate will be provided with full training across an extensive product offering. No previous experience is required.
Main tasks will include:
- Liaising with clients, including interior designers, architects, and the public
- Be tasked with their own projects. From initial client consultation, through planning to final delivery, ensuring highest standards are always maintained
- Maintain client relationships and manage client expectations
- Resolve and take ownerships to customer queries
Training
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
- Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
- You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
- DBC Training are a multi award-winning employment and skills training provider
- We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
- https://dbc-training.co.uk/
Training provider: DERBY BUSINESS COLLEGE LIMITED
What you come out with
- To grow with the company and possibly manage your own store
- Rapid income increases for the correct candidate
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
Qualifications
- Essential · GCSE Maths & English 4/C or above
Pay extras and benefits
- Working in a professional environment as part of a small well-connected team
- Annual salary increases above inflation
- Possible company car as career progresses
£17,000 a year
The employer
Higherground are a high-end flooring retailer with a strong online presence. Trading for 30 years from one store in Camberley there are plans to expand to other sites across the Southeast.
Workplace
- UNIT 1-3, THE GRANARY, 1 KNOLL ROAD, CAMBERLEY, GU15 3SY