Design / Business Administrative Apprentice

1. Bespoke label and wine list design and print.

• Design bespoke wine labels and wine lists for on-trade customers, using Adobe InDesign, Illustrator, Photoshop or similar packages.
• Work from customer briefs, branding and logos, producing proofs for customer and sales team approval.
• Make sure every label keeps the mandatory wine labelling information (for example alcohol strength, volume, allergen statements such as sulphites, and lot or producer details), in line with the Food Information Regulations 2014 and retained wine labelling rules. Training will be given on this.
• Only use customer logos and artwork with the customer's permission, respecting the Copyright, Designs and Patents Act 1988.
• Keep accurate version-controlled records of approved artwork.

2. Warehouse relabelling (approx. 30% of working time)

• Booking out and in of stock for re-work and sale / distribution.
• Decant cases from pallets, apply the approved bespoke label to each bottle, and restack the stock for distribution.
• Check label accuracy and quality before stock is released.
• Follow safe systems of work, manual handling training and warehouse procedures at all times.
• Keep the relabelling area clean, tidy and free from slip and trip hazards.

3. Liaison with sales and logistics teams

• Work with the wider sales team to understand customer requirements and agreed timescales.
• Work with the internal logistics teams to record stock transactions and movements accurately.
• Keep colleagues updated on job progress, and raise any stock, quality or deadline issues promptly.

4. Sales administration

• Answer incoming calls professionally, taking messages and directing queries.
• Support the team in taking and processing customer orders accurately.
• Prepare parcels for despatch, including packing, labelling and paperwork.
• Handle customer and company information in line with UK GDPR and the Data Protection Act 2018.
• Carry out other reasonable administrative duties as required by the sales team.

Following completion of the Business Administrator apprenticeship, the apprentice will be able to build on the knowledge and skills gained to continue developing within the business. Progression may include taking on additional responsibilities, developing greater independence in their role, and exploring future opportunities for career development in line with the needs of the business and their individual aspirations.

The apprentice must be able to travel to and from the workplace reliably, as the site is not accessible via public transport. Therefore, access to a vehicle and the ability to drive may be required to fulfil the requirements of the role.

• Parking
• Staff Sales
• Pension 
• Life assurance
• Healthcare cashback plan

Lanchester Wines is a UK based wine importer and wine merchant
Established in 1980, we are one of the UK’s leading wine importers and wine wholesalers.

We supply a wide range of quality and premium wines to the on trade and off trade. Still family owned – but now part of a group of companies with global reach – we are proud of our roots and, as such, our customers range from pubs, clubs, bars and hotel chains right up to high street retailers, supermarkets and national pub and restaurant operators.

Our extensive wine collection includes high quality wines from all corners of the world and we work with some of the leading wine producers across the globe to make sure we are always offering the best quality wine at the best price.