Level 3 · AdvancedBusiness and administration
Apprentice Operations Administrator
FIRST HOME IMPROVEMENTS (ENGLAND) LIMITED · Norwich, NR9 5LY
Business administrator (level 3)
An office-based position; the operations administrator will efficiently schedule installations with customers and ensure each team of installers has work arranged for the upcoming week. You will be
expected to work in a fast-paced environment, managing several tasks at once and will work closely with internal & external personnel.
The work
- Contact customers and our external partners to schedule installations
- Maintain and update databases with notes and documents relevant to customer contracts
- Supporting other areas of the business when required
- Monitoring and replying to incoming communications
- Adhere fully to all relevant Health and Safety procedures
- Adhere fully to all relevant HR & Company policies
What you come out with
Potential full-time employment upon completion of the apprenticeship.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Patience
Qualifications
- Essential · GCSE English 4
- Essential · GCSE Maths 4
Pay extras and benefits
- 33 days paid annual holiday (including Bank Holidays)
- Christmas - New Year close down
- Company Pension Scheme
- Discounts on company products
- Regular Staff Social, Charity & Sports Events
£15,184 to £24,123.58 a year
The employer
First Home Improvements provides a professional local home improvement service for high quality products and installations of windows, doors, conservatories, porches and roofline.
Workplace
- First Home Improvements Station Road Ind Est Lenwade, Norwich, NR9 5LY