Business Administration Apprentice - Financial Advisors
FIRST CREDIT ADVICE LTD · ROMFORD, RM1 3NG
Business administrator (level 3)
First Credit Advice Limited in Romford, support individuals who are struggling with significant debt, including both secured and unsecured debts. The company are looking for a business administration apprentice to join the team, gain experience in administration, customer service and the day-to-day operations of a financial services business.
The work
Customer relations
- Assisting the manager during the new inquiries
- Commutating with the new queries
- Replying to the queries of the new customers
- Adding the new client details in the system
- Maintaining the clients’ files of the potential customers
- Generating the precontract documents
- Getting the required documents duly signed and saved in the system
- Reviewing the website and suggest the changes (if any)
Product knowledge
- Understanding about the debt products available in the market and the ones we offer to our clients
- Assistance is assigning the most appropriate solution
- Maintaining the data base in the system
- Keeping most up to date information about the latest regulations
- Suggesting changes (if any) to the management
Professional Letter / Email Writing Skills
- Professional report writing skills development
- Corporate communication and email writing
- Complaint handling skills
- Independent case handling and trouble shooting
Training
- Full Business Administration Apprenticeship Level 3
- Training will be in the workplace, with no attendance at college.
- Further details will be made available at a later date
- Functional Skills in English and maths (if required)
Training provider: RM TRAINING (UK) LIMITED
What you come out with
Full-time position may be offered to the right candidate upon completion of the apprenticeship.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Team working
Qualifications
- Essential · GCSE English 4
- Essential · GCSE Maths 4
The employer
First Credit Advice Limited helps customers who are under huge debt problem. The debt can be secured or unsecured. We offer innovative advice and solutions which will bring relief from your debt.
People usually do not feel comfortable to discuss their debt problems with others and avoid any confrontation with corporate lenders. They usually think that a non-sophisticated customer is in no match with a big bureaucratic institution and hence ignore their right by themselves. By keeping the eyes closed and assuming everything will be ok after some time is the worst someone can do in any kind of debt situation.
We provide help customers in these in desperate situations through a highly skilled and specialised debt advising team. We sell peace of mind to the customers and buy all their debt headache.
First Credit advice Limited offers number of tailored debt solutions to our clients according to their needs, circumstances and priorities. We promise to all our clients the fast track process where we will deal with your matter with full loyalty and dedication. We always provide the best and honest advice to our clients’ and endeavour our best to achieve the best results possible in accordance with the law guidelines on behalf of our client. We are obsessive about helping individuals back on their smooth financial track because our belief is ‘helping people in money matters’.
Workplace
- QUEEN COURT, 9-17 EASTERN ROAD, ROMFORD, RM1 3NG