Customer Service Apprentice
Molson Coors Beverage Company · Burton on Trent, DE14 1NG
Customer service practitioner (level 2)
Our apprenticeship programme offers world-class training, tailored on-the-job learning, and insight into our brands, customers, competitors, and the wider sector. You’ll be supported by a dedicated mentor, and work toward a nationally recognised qualification - laying the foundation for a confident and capable career in customer service.
The work
- As a Customer Service Apprentice, you’ll play a vital role as the voice of our business - supporting pubs, restaurants, and other customers with equipment inquiries and maintenance requests
- You will apply your passion, dedication, and talent to help our business grow and be to be first choice for our people, our customers and our consumers
- In return we’ll develop and invest in your skills and experience and give you the best start on your career journey
- Based on a hybrid schedule at our Burton-on-Trent Head Office, you’ll build skills, handle diverse tasks, and foster strong relationships with colleagues and customers
Training
- Customer Service Practitioner Level 2 Apprenticeship Standard
Training provider: HIT TRAINING LTD
What you come out with
- Customer Service Practitioner
What they are looking for
- Adaptable
- Curious
- Collaborative
- Passionate
- Proactive
Qualifications
- Essential · GCSE Maths, English, Science 5 GCSE (grades 4-9)
The employer
Molson Coors has been bringing people together over a cold beer for more than 200 years. Our brands include Coors, Carling, Madri Excepcional, Blue Moon, Staropramen, Doom Bar, Aspall and Rekorderlig. We operate in over 100 countries, with 16,000 colleagues who care about great beer, responsible drinking and a more sustainable future.
Workplace
- Molson Coors HQ, Horninglow Road, Burton on Trent, DE14 1NG