Business Administration Apprentice

Support the day-to-day administration and smooth operation of the organisation, maintaining accurate records, filing systems and databases.
Order office supplies, monitor stock levels, raise purchase orders and liaise with approved suppliers. Maintain inventory records, complete stock checks and resolve discrepancies.
Provide administrative cover for colleagues during periods of absence.
Support leadership team diary management and meeting arrangements, including preparing agendas, circulating papers, taking minutes, tracking actions and coordinating larger meetings or away days.
Coordinate training sessions, workshops and CPD activities, including bookings, venues, equipment, trainers and maintaining training and compliance records.
Support new starter onboarding by arranging IT access, equipment, inductions and documentation, ensuring all activities are completed accurately and on time.
Assist with supplier invoice processing, checking against purchase orders and budget codes, maintaining records and resolving payment queries with suppliers and budget holders.
Undertake occasional administrative errands between Fuse Health sites, including collecting or transferring equipment, stock and documentation using own transport.
Monitor the shared service support mailbox, respond to routine enquiries, escalate complex queries and track responses to ensure agreed service levels are met.
Support non-clinical compliance administration, including mandatory training, DBS checks, subscription renewals, policy sign-offs and document control. Assist with evidence collation for audits, accreditation and CQC-related requirements.
As skills develop and with appropriate supervision, attend meetings as an independent note-taker, prepare accurate minutes and draft correspondence for review and approval by the relevant lead.
Identify opportunities to use technology and approved AI tools (currently Claude) to improve administrative efficiency, following initial induction, information governance training and all relevant Fuse Health policies.
Maintain accurate records and handle all business, staff and patient-related information confidentially and in accordance with GDPR and information governance requirements. This is a non-clinical role with no clinical decision-making responsibilities, although access to patient-identifiable information may be required when providing administrative or complaint-handling support.
   

•        Qualification: A Business Administrator Level 3 apprenticeship, including the City & Guilds Level 3 Diploma in Business Administration, fully funded at no cost to you.

•        Support: Protected learning time of at least 20% of your working hours, with the Operations Director as your line manager and workplace mentor.

: A varied, hands-on role within a supportive, inclusive, and rapidly growing healthcare business, with opportunities to progress on completion

•        Experience: No previous administration or healthcare experience is needed. Experience in any customer service, office, or similar role would be beneficial.

•        Attitude: A positive, proactive attitude and a real desire to learn and develop new skills.

•        Organisation: Good organisation and attention to detail, with the ability to manage a varied workload.

•        Communication: Clear written and verbal communication skills.

•        Tech Savvy: Confidence using IT systems (such as Google Workspace) and learning new software.

•        Data Security & Confidentiality: You will have visibility of certain patient information in the course of your work. This is a non-clinical role, but you must handle all sensitive data with strict adherence to confidentiality guidelines and GDPR requirements.

•        Mobility: A full, valid driving licence and access to your own transport are required, as this role involves travel between our sites.

•        Qualifications: GCSEs (or equivalent) in Maths and English.

•        Desirable: GCSE or equivalent in Business Studies and/or ICT is highly desirable.

Eligibility: You must have the right to work in the UK and meet the eligibility criteria for an apprenticeship, which our training provider will confirm

Benefits & Perks: Company pension scheme, free on-site parking at our Derby office, health and wellbeing support services via Spill, cycle-to-work and company car schemes

Fuse Health is an innovative healthcare provider delivering high-quality patient care through GP surgeries, acute clinics, and home-visiting services across Derby and Derbyshire