Business & Customer Relations Apprenticeship

Your responsibilities will include:

• Customer service: Communicating with customers by telephone, email and face to face, providing a friendly and helpful service
• Telesales: Supporting sales activities, contacting customers and helping to build positive customer relationships.
• Order processing: Taking customer orders accurately and helping ensure orders are processed efficiently
• Invoicing: Assisting with the preparation and processing of invoices
• Warehouse support: Assisting with general warehouse-related duties as required
• Office administration: Completing general office duties, maintaining accurate records and supporting the smooth running of the business
• Teamwork: Working closely with colleagues across different areas of the business and helping wherever needed

Full training and support will be provided as you learn and develop in the role

• Full training and apprenticeship training will be delivered fully within the workplace, with no college release days

• The possibility of full-time employment following successful completion of the apprenticeship

• Must be able to travel too and from the workplace
• Good written and verbal communication skills
• Good time management
• Ability to work individually and part of a team
• Willingness to learn
• Good organisation

Keg wholesale company supplying kegs, cases, wines and spirits to pubs, clubs and leisure centres in and around County Durham/North
East. We manage a number of accounts through our wholesale and support with a number of events throughout the year. 

Operate out of a warehouse, yard & office.
We have a close team of 8 employees.