Level 3 Business Administration Apprentice

• Take responsibility for incoming calls and distributing to engineers or area managers. 
• Use CRM system to book breakdowns and services and manage clients.
• Support Service and Repairs Co-ordinator and Area Managers in the day to day activities - acting as a key link between customers, engineers and area managers. 
• Maintain communication with clients via emails and portals regarding breakdowns, attendance and updates in a timely manner.
• Escalate operational concerns to the relevant Area Manager. 
• Monitor the email inboxes and action in the event it cannot be passed to Area Manager.

Day-release training to take place at Burnley College

Potential progression into full-time employment on successful completion of the apprenticeship

We are one of the very few independent UK companies that designs, manufactures, installs and services its own lifts. This turnkey approach gives us quality control throughout a lift’s life cycle, the secret of our success.​

We research and design each lift individually, to provide reliable, smooth and energy-efficient performance. We manufacture with stronger materials, laser cut and assembled to provide ease of access for our service engineers.​

The result? Our bespoke lifts last longer, are cost effective and can be serviced more efficiently, meaning less disruption to the customer. A two year full parts and labour warranty is standard on any new Arc Elevator.