Front of House Apprentice

• Welcoming customers and providing a friendly, professional service
• Taking customer orders accurately and communicating these to the kitchen team
• Serving food and drinks to customers in a timely manner
• Learning about the menu, ingredients and available drinks to answer customer questions
• Setting up and clearing tables, ensuring the dining area is clean and presentable
• Processing customer payments and operating the till system
• Maintaining high standards of cleanliness, health and safety throughout the venue
• Supporting the team with opening and closing duties
• Handling customer enquiries and resolving minor issues professionally
• Working as part of the front of house team to ensure customers have a positive dining experience
• Developing communication, teamwork and customer service skills throughout the apprenticeship

• Level 2 Food and Beverage Team Member
• Bespoke programme of technical and vocational training
• Functional skills in Maths and English if applicable

The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless Maths or English is required as part of the Apprenticeship.

• Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
• An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
• Transferable skills that are invaluable in the wider world of work.

Prior to applying please ensure you are able to get to and from this workplace within the operating hours.

Please be aware as the first part of the process you will be asked to complete a Learner Form and online assessments in English and Maths. You will receive one to one Information, Advice and Guidance with one of the Learner Engagement Team.

Cleethorpes TapHouse & Kitchen is a welcoming restaurant and bar located in Cleethorpes, offering a varied food menu, a selection of drinks and a friendly atmosphere for customers. The team is committed to providing a positive customer experience and offers a great environment for an apprentice to develop their hospitality, communication and customer service skills while gaining valuable experience in the industry.