Customer Services Apprentice

• Accurately enter and process detailed customer orders using internal systems
• Check order information and customer account details before processing
• Respond professionally to customer emails, including order and general enquiries
• Learn processes in the Logistics department and support them as required to meet business needs
• Answer incoming telephone calls to provide customer support

• Monthly workshops delivered by Warrington & Vale Royal College
• One-to-one tutorials and workplace assessment visits
• Ongoing support to help you develop the knowledge, skills, and behaviours required to achieve the qualification

• During this apprenticeship, you will gain the skills and experience required to progress within a career in Customer Services as an Adviser which can then progress to a Senior Adviser and eventually to Team Leader or Manager positions

• 25 days holiday
• Non-contributory pension
• Private medical insurance
• Health cashplan

We are a growing, international brand and manufacturer of medical devices. Our UK Head office is in Warrington. Joining the team means becoming a valued member of a close-knit, family-oriented business where you can contributes to the success and growth of the Company whilst making a valuable impact on people’s quality of life.