Pharmacy Customer Service Apprenticeship
Portmans Pharmacy · WHITECROSS STREET BARBICAN, EC1Y 8NX
Customer service practitioner (level 2)
Portmans Pharmacy, a trusted London pharmacy, has an exciting opportunity for a Customer Service Apprentice to join their team.
They provide accessible healthcare services including prescription fulfillment, health consultations and over the counter care ensuring patients receive expert advice whenever they need it.
The work
- Customer Service: Assist patients at the pharmacy counter, answer basic health and product enquiries and provide over the counter advice under supervision
- Prescription & Medication Handling: Support the pharmacy team in preparing and labelling prescriptions safely, using computer systems to keep records up to date
- Till & Transaction Management: Process customer payments accurately and handle daily sales
- Stock & Inventory Support: Replenish stock on shelves, monitor product expiry dates and maintain a clean, organised retail area
- Administrative & Operational Support: Carry out general administration, process repeat prescription requests and assist with general office paperwork
Training
- 5, Cherry Tree Walk, Whitecross Street, London EC1Y 8NX
Most of your apprenticeship is spent working. You’ll learn-on the-job by getting hands-on experience.
- Customer Service Assistant Level 2
- End-point assessment
- Functional Skills maths/ English (if required)
- Online portfolio
- No day release
Training provider: STAFF SELECT LTD
What you come out with
This apprenticeship is designed as a gateway to a long-term career in the pharmaceutical industry, with a full-time position available upon successful completion.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- Desired · GCSE English 4
- Desired · GCSE Maths 4
The employer
Portmans Pharmacy, you have access to the healthcare you need, when you need it. Easily book a service with us in just a few clicks.
Workplace
- UNIT 5, CHERRY TREE WALK, WHITECROSS STREET BARBICAN, LONDON, EC1Y 8NX