Business Administration Apprentice

• To maintain all Customer records and documentation.
• To maintain online customer records accurately.
• To help with production and collation of reports for Head of Customer Relations.
• To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails.
• Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line.
• To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour.
• Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time.

Working towards completing Level 3 Business Administration Apprenticeship standard. Work based learning with attendance at Hertford Regional college once per month for taught sessions with Assessor.

There will be opportunities for progression and a permanent position subject to performance.

Long periods on the computer, answering phone calls, dealing with residents.

Established in 2016, C&R Building Solutions provides specialist roofing, scaffolding and groundworks services for housing associations, local authorities and principal contractors.