Level 2 Pharmacy Services Assistant Apprenticeship
VICTORIA HEALTHCARE LIMITED · SMETHWICK, B66 3PZ
Pharmacy services assistant (level 2)
The Level 2 Pharmacy Services Assistant Apprenticeship equips learners with the skills and knowledge to support the safe delivery of pharmacy services. Apprentices develop expertise in customer service, stock management, dispensing support, and medicines supply while working in a pharmacy setting and earning a recognised qualification.
The work
- Assisting customers with prescriptions and general enquiries
- Supporting the dispensing of medicines under supervision
- Ordering, receiving and managing pharmacy stock
- Checking and storing deliveries safely and accurately
- Maintaining accurate pharmacy records and documentation
- Promoting healthcare services and healthy living advice
- Processing sales and handling payments
- Ensuring the pharmacy is clean, organised and compliant with regulations
- Supporting the pharmacy team with day-to-day operations
- Following confidentiality, health and safety, and safeguarding procedures
Training
This apprenticeship is delivered 100% remotely, allowing apprentices to complete their training and attend all learning sessions online while gaining practical experience in the workplace. Dedicated tutor support is provided throughout the programme via virtual meetings, online resources, and regular progress reviews.
Training provider: HALESOWEN COLLEGE
What you come out with
Upon successful completion of the Level 2 Pharmacy Services Assistant Apprenticeship, apprentices can progress into a permanent Pharmacy Services Assistant or Dispensing Assistant role.
They may also choose to continue their professional development by undertaking the Level 3 Pharmacy Technician Apprenticeship, leading to increased responsibilities and career opportunities within community, hospital, or primary care pharmacy settings.
What they are looking for
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- Essential · GCSE Maths and English 3
The employer
Victoria Pharmacy is a busy and friendly community pharmacy based in Smethwick, committed to providing high-quality healthcare services and support to local patients. The pharmacy offers a wide range of NHS and private services, creating an excellent learning environment for apprentices. Working alongside an experienced team, apprentices will gain valuable hands-on experience in customer service, dispensing support, stock management, and the day-to-day operations of a modern community pharmacy while making a positive difference to the local community.
Workplace
- 5A SUFFRAGE STREET, SMETHWICK, B66 3PZ