Marketing & Communications Coordinator Apprentice

The apprentice will promote Wycombe Food Hub’s activities, attract volunteers and supporters, and communicate the difference the organisation makes locally. Regular tasks will include:

Marketing and communications

1.      Plan and deliver marketing campaigns that increase awareness, participation and support.

2.      Create engaging content for the website, social media, email newsletters and digital screens.

3.      Produce posters, leaflets, point-of-sale displays, volunteer recruitment materials and other printed resources.

4.      Maintain consistent branding and messaging across the Food Hub, Bobkins Bazaar and community programmes.

5.      Gather stories, photographs and information from volunteers, partners and service users, ensuring appropriate consent is obtained.

6.      Create campaigns and communications for future Community Resilience Hub services and aspirations, including the proposed Repair Hub, as they develop.

7.      Update the website and social media channels using tools such as Canva, Mailchimp, WordPress and relevant CRM and scheduling systems.

8.      Monitor engagement and campaign results, preparing straightforward performance updates for the line manager and Board.

9.      Monitor the central email inbox, respond to routine enquiries and direct messages to the appropriate colleague.

Volunteer attraction, fundraising and community engagement

10. Develop campaigns and content to attract new volunteers, working with the Resources Manager who oversees volunteer onboarding and management.

11. Promote fundraising campaigns, food drives, community events and appeals.

12. Prepare communications for donors, supporters, local businesses and community partners.

13. Maintain accurate records of donation points, collection bins, campaign contacts and community partners.

14. Carry out event promotion and administration, including bookings, publicity, materials and liaison with volunteers and partners.

15. Research new promotional, fundraising and partnership opportunities.

The apprentice will develop practical skills in content creation, campaign planning, digital marketing, communications, fundraising and community engagement. All communications must be accurate, inclusive and consistent with the Hub’s values of dignity, inclusion and community empowerment, while following data protection and safeguarding requirements.

On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
 

On successful completion, the apprentice will have practical experience across digital marketing, communications, volunteer recruitment, fundraising and community engagement. This could lead to roles such as Marketing or Communications Assistant, Digital Marketing Executive, Fundraising Assistant, Volunteer Recruitment Coordinator or Community Engagement Officer. They could also progress to a higher-level apprenticeship or further professional qualifications in marketing, communications or fundraising. Any future employment opportunity with Wycombe Food Hub would depend on organisational needs and available funding.

Driving license.
Offsite event work coordination and set up often driving to events, working weekends or ad hoc times

Free basket of food week,

Discounted extra artisan food/household item/clothing.

Free community support service.

Opportunities to work on ad hoc extra paid projects.

20 days holiday + Bank Holidays, a pension (generally after a qualifying period of a couple of months) where the employee contributes 5% and the employer 3%, plus access to the WFH Employee Assistance Programme. 

Wycombe Food Hub is a not-for-profit Community Interest Company based in High Wycombe  to address food insecurity while preventing good food and other useful resources from going to waste. Working with supermarkets, wholesalers and local businesses, it collects edible surplus food and redistributes it through an open-access social supermarket, affordable food baskets, a free community fridge, and partnerships with local charities and community groups.

Alongside food redistribution, it operates Bobkins Bazaar, which sells pre-loved clothing and household items at affordable prices. It is also developing a broader Community Resilience Hub, with aspirations including a Repair Hub alongside financial wellbeing, early-help services, community activities and partner-led programmes.

The organisation has an established volunteer network across food collection, driving, warehousing, retail and community activities. Its work brings together waste reduction, household affordability and community support.

We are now strengthening our people, systems, communications and fundraising capacity to support the next stage of growth, and this role will make an important contribution to that development.