Customer Service Apprenticeship - Southampton Specsavers
SPECSAVERS OPTICAL SUPERSTORES LIMITED · Southampton, SO14 7DX
Customer service practitioner (level 2)
As an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome and dealing with orders and payments.
The work
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills in maths and English (if required)
- Blended on/off-the-job training and location to be confirmed
Training provider: SPECSAVERS OPTICAL SUPERSTORES LIMITED
What you come out with
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
What they are looking for
- Communication skills
- Organisation skills
- Administrative skills
- Team working
Qualifications
- Desired · GCSE Maths 9-3 (A*-D)
Things to consider
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.
The employer
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.
Workplace
- 15 Above Bar Street, Southampton, SO14 7DX