Payroll & Pensions Assistant Apprentice

Main duties will include:

• Providing first-line support for payroll and pension enquiries via email, phone and online systems
• Delivering excellent customer service and responding to queries professionally and confidentially
• Processing payroll administration, including new starters, leavers and employee changes
• Assisting with payroll calculations, additional hours claims and pension documentation
• Preparing reports, correspondence and payroll-related records accurately and on time
• Supporting monthly payroll activities and payments in line with HMRC requirements
• Maintaining accurate records and ensuring compliance with data protection and company policies
• Working closely with the Payroll Manager and wider team to support day-to-day payroll operations
• Developing knowledge and skills through training and apprenticeship learning

• Training is mainly delivered through monthly virtual classroom sessions and workshops, supported by one-to-one online sessions with a specialist tutor
• Apprentices also complete workplace learning, shadowing and mentoring as part of their role
• Apprenticeship duration 16 months + 4 months EPA

Possibility of securing a permanent position within EKC Group.

• Passing a DBS check
• There may be possibility to travel to other EKC sites for meetings

• Generous annual leave
• Excellent pension scheme
• Wellbeing support including: free counselling, occupational health support, free eye tests and glasses vouchers, annual flu jab vouchers
• Salary sacrifice schemes for cycle to work, technology purchases and lease cars
• Staff discounts including use of the EKC facilities - The Yarrow Hotel, Canterbury College Spa

EKC Group is one of the largest education and training providers in the South East, supporting thousands of learners, apprentices and employers across Kent each year. The Group is made up of a number of colleges, training businesses and commercial enterprises, all working towards a shared goal of transforming lives through learning.

Joining EKC Group means becoming part of an organisation that values innovation, collaboration and making a positive difference to local communities through education and skills development.