Civil Enforcement Officer Apprentice
MARSTON (HOLDINGS) LIMITED · Bolton, BL1 1EZ
Customer service practitioner (level 2)
Marston Holdings is looking for friendly, confident people, people to patrol local streets, keep parking safe and fair, support the public, and help keep our neighbourhoods running smoothly. You may know us best as Traffic Wardens or Parking Attendants.
The work
You will patrol public streets and car parks, helping keep communities safe and accessible by:
- Advising the public on parking rules and safe parking
- Issuing Penalty Charge Notices to incorrectly parked vehicles
- Responding to public enquiries professionally and courteously
- Reporting abandoned vehicles and equipment issues
- Supporting enforcement colleagues when required
Training
Customer Service Practitioner Level 2.
No previous experience is required - training and support will be provided throughout your apprenticeship, delivered by Smart Training & Recruitment.
About Us:
Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area.
All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all.
Important: In order to meet the eligibility criteria for an apprenticeship in England, you must be able to demonstrate at least three years UK residency or hold a valid visa that meets the exceptions to this rule.
Training provider: SMART TRAINING AND RECRUITMENT LIMITED
What you come out with
Upon successful completion of the Level 2 Customer Service Apprenticeship, there will be the opportunity to study for the next level.
What they are looking for
- Communication skills
- Customer care skills
- Problem solving skills
- Non judgemental
- Patience
- Physical fitness
Qualifications
- Desired · GCSE English Grade 4
- Desired · GCSE maths 4 Grade C
Things to consider
- Ability to work shifts
- It is essential that all applicants have held a full UK driving licence for at least 12 months and with no more than 6 points
- Handle challenging situations calmly
- Strong communication and customer service skills
- Self-motivated and able to work independently
- Comfortable working outdoors
Pay extras and benefits
- High-street discounts plus wellbeing and lifestyle perks
- 20 days holiday plus bank holidays
- Uniform provided
- Full training and personal development
- Customer Service qualification
£27,027 a year
The employer
Marston Holdings (including our NSL brand) delivers leading technology enabled services to support communities, government and private sector partners. Our Transportation team helps keep streets safe, accessible, and welcoming - you’ll recognise us as the friendly faces out and about in your local area.
Workplace
- Queen Street, Bolton, BL1 1EZ