Level 2 Accounts Apprentice

Business Administration & Customer Care

• Manage telephone calls, emails and customer enquiries professionally.
• Coordinate appointments, site surveys, meetings and project schedules.
• Maintain accurate customer, supplier and project records.
• Prepare correspondence, reports and general business documentation.
• Support customers from initial enquiry through to project completion and aftercare.
• Use digital systems, including Google Workspace, to manage information securely and efficiently.

Finance, Accounts & Payroll Administration

• Assist with preparing customer invoices, processing supplier invoices and maintaining purchase records.
• Maintain accurate financial information using accounting software such as QuickBooks.
• Monitor customer payments, outstanding invoices, expenditure and project-related costs.
• Support financial reporting, spreadsheets and the preparation of information for management and external accountants.
• Assist with preparing and processing monthly employee payroll.
• Maintain employee timesheets, working hours, overtime, holiday and sickness records.
• Support payroll calculations, including wages, deductions, bonuses and holiday pay. Develop an understanding of PAYE, National Insurance, workplace pensions and payroll compliance.
• Identify discrepancies and ensure financial and employee information is handled accurately and confidentially.

Estimating, Commercial & Project Support

• Assist with preparing estimates for residential and commercial roofing and solar projects.
• Obtain supplier prices, check material availability and support purchasing activities.
• Learn how project costs are calculated, recorded and monitored.
• Assist with preparing tender submissions, bid documentation and commercial records.
• Support project coordination, including communication with customers, suppliers, contractors and site teams.
• Maintain documentation relating to company accreditations, training and compliance.
• Assist with organising internal meetings, events and other operational activities.

Responsibilities will develop progressively as the successful applicant gains knowledge, experience and confidence, with appropriate training and supervision provided.

The successful candidate will train 1 day per week on a day release at Middlesbrough College.

Our ambition is to recruit someone who wants to build a long-term career within Samuel Moore Roofing Ltd.

As your knowledge and experience develop, there may be opportunities to take on greater responsibility or progress into more specialised areas of the business, including but not limited to:

• Accounts, bookkeeping and payroll administration.
• Financial management and business operations.
• Estimating, surveying and commercial management.
• Tendering, bid writing and contracts administration.
• Project coordination, business development and marketing.
• Education, careers engagement and skills development initiatives.
• Career progression will depend on individual interests, performance and business requirements.

Alongside our commercial activities, we are passionate about supporting local employment, education and skills development, helping people explore and build rewarding careers within the construction industry.

Desirable but not essential:

• Previous employment experience in any industry.
• Qualifications or previous study in Business Administration, Accounting, Finance, Business Studies or a related subject.
• Experience in customer service, administration, bookkeeping, payroll or similar roles.
• Familiarity with spreadsheets, Google Workspace or accounting software.
• An interest in construction, roofing or renewable energy.
• Enthusiasm for taking on additional responsibilities as the business develops.
• An interest in education, training or skills development.
• A full UK driving licence.

We welcome applicants with transferable skills and those considering a career change. You do not need to meet every desirable criterion to be considered.

• Workplace pension scheme.
• Access to basic on-site gym facilities.
• Statutory and enhanced sickness pay as per company policy.
• Workwear allowance for trousers/footwear.
• Potential performance-related bonuses for individual and company performance.

Samuel Moore Roofing are a family run business within the local community.  They are dedicated to providing a high quality service to all customers.  Trained in all aspects of roofing and maintenance, they are always keeping up to date with the latest technologies and materials used in the roofing industry.