Business Administration Apprentice – Health & Social Care

• Maintain accurate electronic records, databases and administrative files.
• Assist with recruitment, interview scheduling, references and employee onboarding.
• Update staff training records, compliance trackers and personnel documentation.
• Prepare professional emails, letters, reports and spreadsheets.
• Monitor business emails and respond to routine enquiries under supervision.
• Support referral administration and communication with clients, professionals and partner organisations.
• Organise meetings, prepare agendas, take minutes and follow up agreed actions.
• Help maintain company policies, procedures and quality-assurance documents.
• Assist with tender administration, purchasing records and basic budget monitoring.
• Support colleagues with IT systems, templates and record-keeping processes.
• Contribute to approved business communications and social-media activities.
• Identify opportunities to improve administrative processes and help implement improvements.
• Plan and lead a small workplace improvement project during the apprenticeship.
• Handle confidential information securely and follow data-protection procedures.

Training will be provided by City Skills alongside practical workplace learning at MaChloay Care Ltd in Stratford, London. The apprentice will work 20 paid hours per week, including protected time for apprenticeship training. Tutor-led sessions are expected on Tuesdays or Wednesdays, with additional supported study and workplace activities. The exact timetable, delivery method and any external training venue will be confirmed by City Skills before the apprenticeship starts.

Successful completion of the Business Administrator Level 3 apprenticeship may lead to continued employment with MaChloay Care Ltd, subject to business needs and individual performance.

Potential career opportunities include:

Business Administrator
Compliance Administrator
Recruitment Administrator
Care Administration Coordinator
Business Support Officer
There may also be opportunities for further professional development and additional qualifications as the company grows.

Applicants must be eligible to work in the UK and meet the apprenticeship eligibility requirements.

The successful candidate must be able to work at MaChloay Care Ltd’s Stratford office for 20 hours per week, including paid apprenticeship training.

The role involves handling confidential business, recruitment and potentially sensitive information. The apprentice must follow company safeguarding, confidentiality and data-protection procedures.

Employment will be subject to appropriate pre-employment checks, including references and right-to-work verification. Any DBS check will depend on the duties and applicable eligibility rules.

Previous health and social care experience is not required. Full training and supervision will be provided.

Paid apprenticeship training towards a recognised Level 3 qualification, structured workplace supervision, practical experience in health and social care administration, and opportunities for professional development. Statutory paid annual leave and workplace pension arrangements where eligible.

MaChloay Care Ltd is a London-based health and social care company developing person-centred support services for adults.

Our planned services include supported living, community outreach, floating support, tenancy sustainment and complex-needs support.

We are committed to promoting independence, dignity, inclusion and wellbeing. Our approach focuses on safeguarding, professionalism, quality and respecting individual choices.

Based in Stratford, East London, we are building a dedicated team and strong operational systems to support our future services.

We offer a supportive working environment where employees and apprentices can develop their skills, gain practical experience and contribute to the growth of an organisation committed to making a positive difference in the community.