Business Administration Apprentice – Fixed term contract 21 months

The role will involve a variety of administrative duties including meeting coordination, diary management, document preparation, record keeping and general administrative support.

Working alongside experienced colleagues, the postholder will develop valuable administration skills while contributing to the delivery of an efficient and responsive business support service.

Responsibilities will include:

• To be an integral part of the Digital and Transformation and provide a comprehensive, high-quality, efficient and confidential administration support service to senior leaders.
• To administer a number of formal Trust meetings and governance groups, including preparation of agendas, organisation of attendees, minute taking and maintenance of action records, ensuring meetings run smoothly and stakeholders are kept informed of actions and decisions.
• To maintain multiple diaries, ensuring that information is communicated effectively to relevant parties and meetings are coordinated efficiently.
• To support agile working by maintaining documents, records, shared systems and administrative processes that enable effective communication and coordination across teams.
• To undertake a range of administrative duties including managing correspondence, maintaining electronic filing systems, updating databases and trackers, and supporting shared team inboxes.
• To develop effective working relationships with colleagues and stakeholders and communicate information in a professional and timely manner.
• To work flexibly as part of a matrix-working administration team, supporting the delivery of a consistent administration service across Executive Portfolios.
• The successful candidate must have a flexible approach, possess excellent organisational and communication skills, be reliable, well organised and able to work as part of a team or independently.
• You will need to be fully committed to your learning and to putting this into practice in the workplace. This is an opportunity to be part of an exciting and evolving service where you will be supported to develop in your role.
• To undertake a Level 3 Business Administration Apprenticeship at Derby College and associated coursework.
• To work effectively as part of the team, developing the confidence, experience, knowledge, skills and behaviours required for apprenticeship accreditation.
• To assist in administrative tasks related to improvement projects, including scheduling meetings, communicating with organisational stakeholders, and maintaining documentation.
• To assist in the preparation, distribution and monitoring of task co-ordination, undertaking delegated activities.
• Participate in meetings with both internal and external stakeholders to support the provision of updates and gather feedback and follow up deliverables.
• Participate in supervision sessions to identify progress and take on board suggestions for improvement when needed. Meet your assessor on a regular basis to action plan for your portfolio.
• To maintain good time keeping and attendance.
• Follow existing policies and procedures, and demonstrate professional, well established and effective communication skills, both within and external to the organisation.

Upon completion of this apprenticeship, you will achieve Level 3 in Business Administration.

To be able to apply for suitable roles within the NHS.

The ability to travel to different sites and meetings within Derbyshire as required.

Your teaching at college is a blended learning approach which includes online workshops, face- to-face meetings with your assessor/coach, to attain on-the-job and off-the-job training knowledge.

Derbyshire Community Health Services has been rated as an ‘outstanding’ Trust by the Care Quality Commission; we have achieved this by providing high-quality patient care within an inclusive organisation that works together and shows care and compassion for each other. DCHS is a top performing NHS Trust that strives for innovation and improvement for the service and individuals that work within it.