Apprentice Administrator/Receptionist

Duties and responsibilities:

Administrative assistance:

• Handle incoming and outgoing mail, deliveries, and packages
• Maintain and update school records, databases, and other information systems
• Use Microsoft Office suite (Word, Excel, etc.) for correspondence, reports, and other documents
• Assist with general office duties, such as photocopying, filing, and ordering supplies

Front-line reception:

• Greet visitors and staff, providing a friendly and professional first impression
• Answer and direct incoming phone calls to the appropriate person.
• Manage visitor sign-in and ensure security procedures are followed

Communication:

• Communicate with parents, teachers, and external contacts to answer inquiries
• Prepare letters and other communications for distribution
• Help with the organisation and hospitality for school events

Office management:

• Placeholder image only
• Keep the reception area clean, tidy, and presentable at all times
• Ensure office procedures are followed for opening and closing

Apprenticeship Training & Development:

As part of this role, you will undertake a nationally recognised apprenticeship programme relevant to your job role (e.g. Business Administrator Level 3).

The programme will include:

• Structured teaching and learning sessions delivered by an approved training provider
• Regular progress reviews and assessments

Development of knowledge, skills and behaviours aligned to the apprenticeship standard

Off-the-Job Training (OTJ):

You will be required to complete off-the-job training as part of your contracted working hours which will be delivered flexibly within the workplace through a combination of activities which may include:

• Classroom-based learning
• Online modules and webinars
• Practical training exercises
• Shadowing and mentoring
• Project work and assignments

This time is fully supported by the Trust and is designed to enable you to successfully complete your apprenticeship.

Professional development opportunities and career pathways are available across the Trust.

•  Must be aged 16 or over
• Must have the right to work in England

Important for Applicants:

Apprenticeships are designed for individuals who are developing new skills. Candidates who already hold significant qualifications and/or
experience in the relevant field may not be eligible for
apprenticeship funding.

• Must not already hold a qualification at the same or higher level in the same or similar subject area (Applicants with higher-level
  qualifications may still be considered where the apprenticeship will provide significant new knowledge and skills, in line with funding
  rules)
• Must not be currently enrolled on another funded apprenticeship or full-time education programme
• Must pass a Disclosure and Barring Service (DBS) check

• Professional development opportunities
• Career pathways across the Trust
• Teacher / Local Authority Pension Scheme
• Online retail discount
• Employee Assistance Programme
• Family Friendly policies to support family & carer commitments
• Flexible working arrangements

Our Story
Why We Exist  

Our story is one of moral purpose.

Rooted in the Midlands, our Trust has grown around a shared commitment to the young people and communities we serve.

We broaden aspirations, unlock opportunity and transform lives.

Together, we pursue a common goal: Building Brighter Futures through exceptional achievement, strong communities and enriching experiences for every learner, creating lasting impact for generations to come.

Our People

Our relentless drive for exceptional outcomes is rooted in a belief that every school should be strong, stable and ambitious, with a culture of always striving for more.

Our people share an unwavering commitment to learners, putting their needs first, delivering impactful teaching and learning, and working to remove barriers to success.

Together, we develop expertise, support one another and create the conditions for every learner to thrive.

How We Build Brighter Futures

Across The Futures Trust, we are united by a shared ambition: Building Brighter Futures.

Our Vision and Values set out why we exist, what we believe and how we work together to make a difference for learners, colleagues and communities. They provide a shared framework for every school across our Trust while respecting each school's unique identity.