Business Support Officer Apprentice

Take lead role in supporting and promoting the use of the Employment Hero HR system by the nursery management team to improve access to HR information, automate management processes and reduce the use of paper. Prepare and send HR documents such as job contracts and variations to contracts.  Assist with payroll tasks as required.

To support the Nursery Manager with implementing HR policy and procedures – Recruitment & Retention policy, Attendance & Leave policy, Health & Wellbeing Plans and Managing Performance Policy. Keep knowledge up to date on changes to employment rights and feed into policy reviews.

To support the Nursery Manager with staff recruitment such as posting adverts, arranging interviews and requesting references. Act as notetaker or interviewer as required.

To support the Nursery Manager in organising training events such as Paediatric First Aid using information in Hero HR to plan ahead for core training requirements.

To support senior team in using FAMLY to make the most of the features. Add new staff users and support with initial overview training. Act as main contact point with FAMLY for resolving issues.

To take the lead on managing business processes such as insurance renewals, energy contracts, registrations and licensing for South Leeds CIC premises advising the Business & Financial Director on actions to take.

To support the process for apprentice funding through the online Apprenticeship Service as required.

To support the Nursery Manager in managing public and social media presence ensuring confidentiality and safeguarding are integral in any posts while promoting our services to parents and the community.

Support the efficient use of IT systems and hardware and follow up with Admin Officer for local issues such as general maintenance & updating and troubleshooting when issues occur.

To be responsible for accurate recording of income and expenditure for South Leeds CIC. Use Xero to record and evidence any expenditure made by debit card and upload invoices to Xero for bank payment. Use Xero to record all income received.

To be responsible for the preparation of parental contracts and booking confirmations for new bookings and issue through FAMLY. Issue change to contract notifications when bookings change as notified from the Admin Offer through Comms. Assist Business & Finance Director with the annual review of fees and issue notifications as required.

To be responsible for invoicing parents for childcare fees and recording payments received including issue of receipts to parents through FAMLY automated processes. Add nursery fees invoices and payments made to Xero. Chase up outstanding fees with reminders to parents. Support Business & Finance Director with debt recovery processes.

Support the Admin Officer to maintain local records of petty cash spend and room budgets. Support Nursery Manager with quality control of local records and end of month reconciliations of cash held on site. Transfer summary of petty cash spend into Xero at regular intervals.

To be aware of information and records that are required to be kept for Ofsted purposes, for the EYFS Framework and for making claims to the local authority for Free Early Education Entitlement and to ensure these are up to date and complete and available for inspection if required.

Support the nursery team in using Office 365 to ensure records are up to date and correctly filed.

To be aware of GDPR principles and online safety and to put these into practice.

To be aware of the Safeguarding Policy and procedures to keep children safe. To untake regular safeguarding training as required for people working in premises where children are present.

This is a full-time role working between 30-40 hours per week whilst attending 2 days off-site training at Printworks Campus per month.

A full-time permanent contract is likely upon completion of the apprenticeship.

Passing a Disclosure and Barring Service (DBS) check.

Subsidised nursery & holiday club, auto-enrolment pension, Employee Assistance Programme

South Leeds CIC is a social enterprise delivering childcare and early years education in the Middleton area of Leeds.