Apprentice Office Administrator
OLIVE LEAF HEALTH & HOMECARE · Bristol, BS32 4QW
Business administrator (level 3)
The apprentice office administrator keeps the office running acting on daily concerns, handling client contact, making referrals, managing training records, and keeping folders and stock up to date. Much of the daily work arrives from the on-call team, who pass on concerns, referrals and orders for the office administrator to complete.
The work
Key Responsibilities you will be trained and supported to complete:
- Manage emails, phone calls and general enquiries.
- Maintain accurate client, staff and office records.
- Process referrals and liaise with healthcare professionals and external agencies.
- Support staff onboarding, training administration and record keeping.
- Update systems and ensure documentation is completed accurately.
- Order and manage office supplies, PPE and equipment.
- Assist with complaints, safeguarding and compliance administration.
- Support the organisation of meetings, events and staff communications.
- Prepare documents, reports and other administrative materials.
- Provide general administrative support to ensure the smooth running of the office.
Training
You will attend the Filton Campus of SGS College on a block release basis.
You will also complete the Business Administration Diploma alongside your apprenticeship.
Training provider: SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE
What you come out with
You will be supported with progression opportunities within the organisation upon successful completion of your apprenticeship, subject to business needs and vacancies being available.
Achieving a Business Administrator Level 3 qualification can open pathways into a range of roles, including:
Office Administrator
Business Administrator
Executive Assistant
Team Administrator
Reception or Front-of-House Coordinator
HR Administrator
Finance Administrator
Customer Service Coordinator
Operations Administrator
Office Manager (with further experience)
The qualification also provides a strong foundation for further professional development and higher-level apprenticeships.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- Essential · GCSE English 4 and above
- Desired · GCSE Maths 4 and above
Things to consider
You will be required to pass a Disclosure and Barring Service (DBS) check.
The employer
Olive Leaf Healthcare is a Bristol-based care provider delivering high-quality home care and supported living services to people within the local community.
As a growing healthcare organisation, Olive Leaf Healthcare is committed to developing its staff and creating opportunities for career progression within the care and business support sectors.
The organisation has a dedicated team of care and support professionals who work closely with service users, families and healthcare partners to ensure the highest standards of care. Olive Leaf Healthcare offers a 24-hour support service and is rated Good by the Care Quality Commission (CQC)
Workplace
- Laurel House, Brotherswood Court, Great Park Road, Bradley Stoke, Bristol, BS32 4QW