Business Admin Apprenticeship
K&B PANELS LIMITED · LIVERPOOL, L3 4BL
Business administrator (level 3)
This isn't a make-the-tea apprenticeship. You'll be right in the middle of a working e-commerce business, learning how orders, customers, listings and stock all fit together across some of the biggest marketplaces in the UK. You'll work mainly with Harsh, our Customer Experience & Operations Manager.
The work
Orders and dispatch:
- Processing online orders from our website and marketplaces
- Printing courier labels and marking orders as dispatched
- Supporting stock control, packing and warehouse admin
Customers:
- Replying to customer messages and emails
- Moderating and replying to comments on our Facebook and Instagram; handling showroom enquiries and passing sales and trade leads to the right person.
Online listings:
- Learning how our listings work on Shopify, Amazon, B&Q and eBay
- Helping update product listings and set up new sales channels, with support from Admin and projects
General office admin and record keeping:
- Supporting the CEO and wider team on projects as the business grows
Training
A nationally recognised Level 3 Business Administrator qualification, fully funded, with training in your paid hours.
Day-to-day support from a manager, who has trained apprentices before real responsibility from week one, across customer service, e-commerce, marketing and operations.
Training provider: ACCESS FURTHER EDUCATION LIMITED
What you come out with
After completing the Business Administration Apprenticeship, you could progress into a permanent administrative role, such as Business Administrator, Office Administrator or Team Administrator, with opportunities to develop into supervisory or management positions.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Initiative
- Patience
Pay extras and benefits
- Your own laptop and K&B email address
- Paid holiday, workplace pension and a pay review after 6 months
- A front-row seat to how a growing brand sells across the UK and US, and a clear path into a permanent role in our operations team
£14,040 a year
The employer
K&B Panels is a fast-growing Liverpool brand making decorative 3D wall panels. You'll find them in living rooms, bars, shops, festival stages and film sets.
We started in 2024 and already sell on Amazon, Walmart, B&Q, The Range, Robert Dyas, Wayfair, eBay and our own website, in the UK and the US. Our panels are made at our sister factory in Istanbul and shipped to Liverpool and the States.
We're still a small team, so you won't be a number. What you do shows up in the business the same week.
Workplace
- 301 TOWER STREET, BRUNSWICK DOCK, LIVERPOOL, L3 4BL