Business Admin/Office Support Apprentice
LOTUS HOME CARE LIMITED · Hull, HU8 8HL
Business administrator (level 3)
Lotus Homecare is a trusted provider of high-quality homecare services, supporting individuals living independently and comfortably in their homes. We are passionate about delivering person-centred care and seek a Business Administration Apprentice to support our growing office team.
The work
As a Business Administration Apprentice, you will play a key role in supporting the daily operations of our homecare office. You’ll gain hands-on experience in administrative duties, customer service, compliance, and scheduling, while studying towards a nationally recognised qualification in Business Administration.
- Answer telephone calls and respond to enquiries in a professional manner
- Maintain accurate records and care documentation (digital and paper-based)
- Support recruitment processes, including arranging interviews and referencing
- Handle correspondence via email and post
- Assist with compliance checks (e.g., DBS, training, right-to-work documentation)
- Update internal databases and systems
- Liaise with care staff and clients to support smooth service delivery
- Maintain confidentiality and follow data protection policies.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now!
This apprenticeship and opportunity will be highly competitive, so please don’t miss your chance!
Training
The successful candidate will continue their studies with apprenticeship specialists.
RNN Group both remotely and from one of their campuses or onsite at work, giving you the training and support you need to become a well-rounded and successful Business Administrator.
The Apprentice Standard you will be studying is Business Administration– Level 3.
Functional Skills if required.
Training provider: RNN GROUP
What you come out with
- Further and higher skill development within the business
- Opportunity to progress into a permanent role upon completion
- Career development within the growing health and social care industry
What they are looking for
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Compassionate
- Ability to work independently
Qualifications
- Desired · GCSE Maths & English A*-C/9-4
Things to consider
This is a successful business with a fantastic reputation that works to a tight schedule.
They are looking for someone who can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive team member.
Successful candidates will need a full DBS check.
Pay extras and benefits
- Access to employee well-being support and company benefits
£15,392 a year
The employer
At Lotus Home Care, we recognise that being a carer is about more than just practical support. Great quality care comes from being a person to rely on emotionally, as well as physically. It is this understanding that has given us an outstanding reputation and enabled us to pass the ‘Me and Mum test’. With eleven offices based in Yorkshire, North Yorkshire, East Riding and the Humber, our committed and experienced group of compassionate individuals work hard to provide a positive experience for all service users, focusing on the unique needs of each person so that they can enjoy a full and happy life.
Workplace
- Unit A5, Base Business Space, Chamberlain Road, Hull, HU8 8HL