Travel Consultant Apprentice
Global Travel & Cruises · Wirral, CH48 4AB
Travel consultant (level 3)
Youth Guarantee apprenticeship open to those aged 18-21. Global Travel has an exciting opportunity! We're looking for a motivated apprentice to join their team, gain hands-on experience, inspire customers, create unforgettable holidays and develop the skills to build a successful career in the exciting travel industry.
The work
- Welcoming customers and providing friendly, professional service.
- Assisting customers with holiday enquiries and travel arrangements.
- Researching destinations, resorts, hotels and travel experiences to meet customer needs.
- Supporting the team with creating personalised holiday quotes and itineraries.
- Learning how to use travel booking systems to search availability and make reservations.
- Developing sales skills by recommending holidays, upgrades and additional travel services.
- Communicating with customers via telephone, email and face-to-face.
- Supporting the team with booking confirmations, payments and travel documentation.
- Keeping up to date with the latest travel trends, destinations and special offers.
- Building knowledge of tour operators, airlines and travel suppliers.
- Assisting with social media content and promoting exciting holiday offers.
- Working alongside experienced travel consultants to develop confidence, product knowledge and customer service skills.
Training
The apprentice will receive structured training and support from A S Training (International) Ltd throughout their apprenticeship. Training will take place within the workplace through a combination of remote learning sessions and face-to-face visits from their dedicated trainer/assessor.
Regular training sessions, progress reviews and ongoing support will be provided to help the apprentice develop the knowledge, skills and behaviours required to successfully complete their Travel Consultant Level 3 Apprenticeship.
A S Training (International) Ltd is an Ofsted-rated 'Good' training provider specialising in apprenticeships within the travel and tourism industry.
The Level 3 Travel Consultant Apprenticeship is delivered through a structured programme combining workplace learning, regular remote training sessions, face-to-face support and progress reviews with a dedicated trainer/assessor.
Throughout the programme, apprentices will receive ongoing guidance and support to help them successfully complete their apprenticeship and prepare for their End Point Assessment (EPA).
Training provider: A S TRAINING (INTERNATIONAL) LIMITED
What you come out with
Upon successful completion of the apprenticeship, there may be an opportunity to secure a permanent position as a qualified Travel Consultant with Global Travel. With experience, career progression could include Senior Travel Consultant, Assistant Manager, Branch Manager or specialist roles within the wider travel and tourism industry.
What they are looking for
- Communication skills
- Attention to detail
- Customer care skills
- Administrative skills
- Initiative
Qualifications
- Desired · GCSE Maths / English C / 4 and above
The employer
Global Travel & Cruise is an award-winning, family-run independent travel agency with over 25 years of experience creating unforgettable holidays. With branches in West Kirby, Neston and Nantwich, the company specialises in luxury holidays, cruises, tailor-made itineraries and exciting worldwide adventures.
Passionate about delivering exceptional customer service, Global Travel & Cruise prides itself on its personal approach, expert travel knowledge and creating memorable experiences for every customer. Joining their friendly and experienced team offers a fantastic opportunity to begin a rewarding career in the travel industry.
Workplaces
- 6 Crescent Walk, West Kirby, Wirral, CH48 4AB
- 41 High Street, Nantwich, CW5 5DB