Trainee Healthcare Apprentice

You will gain first-hand, on-the-ground patient-facing experience in a real clinical environment, learning from an experienced, consultant-led multidisciplinary team of dermatologists, clinical and non-clinical support professionals to deliver safe, compassionate and efficient patient care

Main Duties & Responsibilities Core Duties, but not limited to:

• Organisation & setting up of clinics
• Liaise with Referral Management Centre to ensure the appointments are correctly scheduled for the clinic
• Ensure the PC/laptop is set up and ready for use
• Manage stock control at each site, ordering and safe storage of clinical supplies at each site
• Ensure all other items such as emergency contact lists, patient survey, pathology forms and any other items are in place and ready for use
• Ensure the room is adequately equipped and working for each consultation prior to the clinic starting
• Ensure equipment is cleaned after use
• Ensure daily checklists are completed
• Make the consultant aware of any problems or possible problems during any clinics
• Will be required to transport certain equipment to and from clinic locations
• Any other duties as the line manager may decide
• To effectively manage own time, workload and resources
•  To undertake training as required including mandatory and statutory training, core skills training and ongoing developmental training
• Assisting in clinics
• To assist the consultant during the clinic with any reasonable request
• To meet and greet patients in the waiting area and show them through to the consultation room
• Provide respectful, person-centred support to patients before, during and after appointments, promoting dignity, privacy and independence
• Communicate clearly with patients, carers and colleagues, escalating concerns when needed
• Assist with minor surgical procedures as required
• Undertake delegated routine observations and measurements, such as blood pressure, pulse, temperature, height, weight or other agreed checks, where trained and authorised
• Record observations accurately and report abnormal results, changes in patient comfort, wellbeing or presentation promptly to the appropriate registered professional
• Support service-specific tasks such as sample handling, dressings, skin checks or lesion photography only where trained, competent and authorised
• Ensure all DMC equipment is put away in the correct storage area at the end of each clinic
• Ensure the room is left clean and tidy once the clinic has finished
• Ensure every patient completes the electronic (or paper) patient survey after their appointment before they leave the clinic
• Communicates with other departments 
• To act as a chaperone in supporting both patients and clinicians during clinical procedures
• Follow infection prevention and control procedures, including hand hygiene, PPE, equipment cleaning and safe waste disposal
• Maintain clean, safe and well-stocked clinical areas and support the safe storage of clinical supplies 
• Adhere to policies and procedures developed for the service, standards and guidance 
• Participate in audit where appropriate
• Maintain evidence of competence, mandatory training and role-specific learning, and take part in supervision, appraisal and reflective practice

Training will be delivered at North Lindsey College on day release basis.

Level 2 apprentices will receive the same core onboarding programme as our existing HCAs, including:

• Mandatory training and induction requirements.
• Minimum of Five supervised shadowing days within face-to-face clinics.
• Minimum of Five supervised shadowing days within MSP/Enhanced Surgery clinics.
• Ongoing reviews and competency assessments throughout the apprenticeship.
• Additional training opportunities where identified as necessary.

A comprehensive written HCA guide which will provide step-by-step instructions for key processes and responsibilities. This will act as a training resource during their start and an ongoing reference document for apprentices as they develop within their roles.

Level 2 apprentices will initially be allocated to clinics where another experienced DMC HCA is present at the clinic site, until competencies have been assessed and both parties agree broader working arrangements are appropriate.

A structured assessment and development plan will be implemented, including competency reviews, progress reports and regular meetings with team and/or management.

They are encouraged to progress to the Level 3 apprenticeship before potentially moving into a full-time HCA position

Apprentices will primarily based in  Cottingham, but may also be required to work in:

• Brough
• Beverley
• Bridlington
• Grimsby
• Scunthorpe

Candidates may express their preferences, but are not guaranteed their choice.

As you grow in training and competence, you may take on broader delegated clinical support duties, supporting routine workload, local processes and effective multidisciplinary working — giving you real exposure to how a clinical team operates day to day.

As your understanding and confidence develop, you will also be expected to take on leadership responsibilities, and support in mentoring newer colleagues. This role may require you to work across a number of our DMC sites.

Other desired skills or personal qualities:

• Willingness to undertake relevant dermatology-specific training and work within the apprentice pathway
• Ability to carry out delegated support tasks within training, assessed competence and local procedures
• Willingness to maintain evidence of competence, mandatory training and role specific learning
• Ability to carry out delegated support tasks within training, assessed competence and local procedures
• Willingness to maintain evidence of competence, mandatory training and role specific learning
• You must have reliable transport to be able to travel to North Lindsey College for day release and your place of work.

We need to ask all applicants whether they have any relevant criminal convictions and or pending investigation as defined by the Rehabilitation of Offenders Act 1974.  Relevant meaning offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft.  A declaration of a relevant Criminal Conviction will result in a Risk Assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others.  This does not include warnings, cautions, reprimands and (for example) speeding fines/points.

A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.

Company pension scheme.

DMC Healthcare is a fast-growing, clinically-led healthcare provider, delivering outstanding patient-centric care in a range of clinical specialties across the UK. Founded by clinicians in 1967, we are deeply embedded in the NHS and work in partnership with commissioners and providers to improve patient outcomes. Having worked with 30+ NHS partners, we see over 100,000 patients annually, and in 2025, our excellence was nationally recognised by two HSJ awards.