Business Administrator Apprentice
ROBINSONS FACILITIES SERVICES LTD · Fountains Road, HG3 3BF
Business administrator (level 3)
You will be involved in all aspects of the operations function, with a particular focus on coordinating the work schedules of our in-house engineers and subcontractor partners. Speaking confidently on the phone should be second nature it will be needed for many of the day-to-day responsibilities.
The work
- The role will be extremely varied and as well as scheduling in engineers/subcontractors’ jobs it will involve updating records on simPRO (our job management software) and Microsoft Excel, contacting suppliers and subcontractors to get better prices or chase down delivery dates for parts, extracting data from reports for quotations and much more
- Calling and emailing customers, engineers, suppliers, and other stakeholders to co-ordinate work
- Updating records on our job management software, simPRO, on Microsoft Excel and elsewhere as required
- Processing timesheets and other relevant documents
- Preparing and following up quotations for a variety of maintenance, repair and installation works in co-operation with engineers, suppliers, subcontractors, and other members of the team
- Coordinating with the Accounts Team and other internal team members as required
- Scanning, filing, and archiving documents, opening post and general housekeeping as required
- Completing other tasks as required to support the operations function and the broader business
Training
Business Administrator Level 3.
The apprenticeship will be delivered on the employers’ premises via Teams.
Training provider: CITY OF SUNDERLAND COLLEGE
What you come out with
Opportunity for permanent employment upon successful completion, as well as further training and upskilling opportunities and potential progression pathways into other apprenticeships, such as Associate Project Manager Level 4 and Operations Manager Level 5.
What they are looking for
- Administrative skills
- Analytical skills
- Attention to detail
- Communication skills
- Creative
- Customer care skills
- Initiative
- IT skills
- Numeracy skills
- Organisation skills
- Problem solving skills
- Team working
Qualifications
- Essential · GCSE English 4-9 Or Equivalent
- Essential · GCSE Maths 4-9 Or Equivalent
Things to consider
There is no public transport available to the office.
The employer
We are a well-established and growing maintenance and repair service provider of heating, ventilation, air-conditioning (HVAC), water/plumbing, electrical and other plant, and equipment in commercial properties in and around Yorkshire. The company can trace its roots back to 1932 but has been under its current management for around 10 years and has continued to grow year after year by focusing on delivering the best service to our customers. We have a small, friendly office team who work from our office in Bishop Thornton, Harrogate and a great bunch of field-based engineers who work on our customers' sites throughout Yorkshire. Employing the right people is extremely important to us, and we would encourage applicants to thoroughly read our job specification(s) and visit our website https://www.robinsonsfs.com/ to find out more about our business, before deciding whether to apply for this role.
Workplace
- The Courtyard, Oakwood Park Business Centre, Fountains Road, Bishop Thornton, HG3 3BF