Business Administration Apprentice

• Provide day-to-day administrative support to all teams across the Council, including word processing, data entry, filing, scanning, and photocopying. 
• Assist with the preparation and distribution of agendas, reports, and minutes for Council and committee meetings. 
• Maintain accurate and up-to-date filing systems (both electronic and paper-based) in line with the Council's document management and data protection policies. 
• Order office supplies and assist with stock management. 
• Support the preparation of correspondence, reports, and documents as directed. 
• Assist with organising Council events, including the Annual Allotment Competition and Awards Ceremony and civic ceremonial events. 
• Provide administrative cover across service areas as required, including supporting the Cemetery & Allotments Officer and Finance & Admin Officer. 
• Set up function rooms, furniture layouts, and basic audio-visual equipment as required under the supervision of the Sales, Marketing and Operations Manager or their team. 
• Provide assistance for meeting refreshments as required.
• Support the sales and enquiry process including responding to event enquiries, recording information in the CRM system, and issuing simple quotations and booking forms as directed. Day-to-day operational supervision of Priory Trading tasks is provided by the Sales, Marketing and Operations Manager or their supervisory team. 
• Support events team with community activities including meeting and greeting attendees for the community cinema and other activities. 
• Act as a first point of contact for visitors to The Priory, greeting members of the public, Councillors, and contractors in a professional and welcoming manner. 
• Answer telephone calls, take messages, and direct enquiries to the appropriate member of staff. 
• Handle routine written and email correspondence under supervision, drafting responses as directed. 
• Maintain the reception kitchen area to a clean and professional standard; monitor the tenant kitchen dishwasher. 
• Undertake all activities related to the Business Administrator Level 3 Apprenticeship Standard, including attending off-the-job training sessions. 
• Maintain a reflective learning log and contribute to apprenticeship portfolio and progress reviews. 
• Undertake such other duties as are reasonably consistent with the grading and character of the post. 
• Comply with the Data Protection Act 2018 and the Council's Data Protection Policy. 

Working towards completing Level 3 Business Administration Apprenticeship Standard. Work based learning with attendance at Hertford Regional College Broxbourne campus once per month for workshops with Assessor.

There may be opportunities for career progression and the potential for a permanent position following successful completion of the apprenticeship.

Ware Town Council is the first tier of local government for Ware, a historic market town in East Hertfordshire. It is a small, busy organisation with a precept of just over £2 million, 22 permanent staff and around 30 casual staff.

The Council manages the town cemetery and allotments, maintains public spaces and runs a year-round programme of community events, including Ware Festival. As Trustee of the Priory Charity, it also manages The Priory, its grounds and the Ware Priory Lido.

Staff are based at The Priory in the town centre. The team is friendly, collaborative and committed to staff development.