Apprentice Office Administrator

You will provide administrative support to the Office Sales/Finance Team.

Key duties include:

General admin duties listed but not limited to the below-

• Answer main incoming phone calls and pick up colleagues calls if unavailable
• Take messages and email to colleagues for action
• Review main sales email inbox and distribute for action by appropriate colleagues
• Sales and purchase order processing on Sage system
• Collating parts orders and packing when required
• Sales invoice processing and statement generation on Sage system
• Sales and purchase file archiving
• Generally, support colleagues as needed and provide holiday recover when required

Key Responsibilities:

• Efficient and accurate processing of sales and purchase orders
• Timely answering of main incoming phone calls and assigning to staff if unable to answer directly
• Timely review of main company inbox and distributing to relevant colleague to respond
• Provide general task support to colleagues

Desired skills:

• Good organisational skills, flexibility & time keeping
• Ability to manage ever changing priorities in an organised manner
• Liaising well with external customers and internal colleagues
• ICT Literate (able to use a computer)
• Accurate processing of paperwork & computer transactions (Sage)
• Office software experience preferred but not essential, ideally Outlook email & MS Office/Office 365 programs including Word & Excel

Personal qualities:

• Dedicated to the role
• Confident to speak with customers and suppliers and remain professional
• Ready to hit the ground running
• Can think on the spot
• Willingness to work hard
• Enthusiasm

• You will complete the Business Administrator Apprenticeship Standard Level 3 and the Functional Skills in maths and English (if you do not have the GCSEs/GCSE grades or equivalent)
• Training will be carried out within the workplace; there is NO day release

This is an excellent opportunity for career progression, with the future prospects of a full-time role.

Over 20 years Transport Door Solutions has become a market leading go-to-supplier of bus door parts supporting vehicle fleets primarily based in the UK & Ireland but also further afield in Europe and Worldwide.

Their mission is to continuously strive to improve their products and services with their dedicated team of industry experts, meeting and exceeding the expectations of all customers.

They have recently been fully acquired by Europe’s market leading bus door manufacturer Ventura Systems BV.

Managed by a small team of very experienced industry staff to provide after-market support for Door Spare Parts, Servicing, Training and Preventive Maintenance facilities for the UK Bus and Coach Industry.

Their aim is to provide an efficient and cost-effective support service for Bus and Coach Builders and end users alike, by applying their extensive product and application knowledge. With the support of their partner suppliers, they aim to provide very competitive and timely solutions to ensure operators loss of vehicle down time is kept a minimum.