Information Communication Technician -Level 3 Apprentice
The Oldham College · Greater Manchester, OL9 6AA
Information communications technician (level 3)
The Apprentice ICT Technician is an important part of the ICT team. A proactive and planned approach is essential to ensure the ICT infrastructure enables the College to work to optimum effect. It is essential that the College is at the forefront of efficient and effective systems which contribute to the vision of raising achievement through ICT.
The work
The Apprentice ICT Technician will gain knowledge in and be responsible for the following:
- Installing and maintaining computer hardware, laptops, AV equipment and peripherals
- Maintain an up to date inventory of ICT equipment
- Assist with the expansion of the Colleges network infrastructure including switches, cabling and wireless network equipment
- Routine administration including data backups
- Software installation, maintenance and upgrading in line with the Colleges development policy
- To keep abreast of technological developments and encourage the use of ICT at all levels
- To support staff and students with the set-up and preparation of ICT equipment around the academy
- Maintain stocks of spare parts and consumable items, including printer consumables
- In-class support where appropriate
- Carry out any other duties assigned by the IT Support team as and when required
Training
- Information Communication Technician - Level 3
- Off the job training will take place at Oldham College one day a week
Training provider: THE OLDHAM COLLEGE
What you come out with
Next level of apprenticeship, or permanent employment.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative
- PC Based IT applications
- Web Based IT applications
Qualifications
- Essential · GCSE English and Maths Grades 9-4 (A*-C)
- Essential · BTEC Information Technology Pass or above
Things to consider
This job description is a summary of the key areas of responsibility. It is not a definitive list. You are required to work flexibly to meet the needs of the service and along with your line manager, make suggestions to vary the scope and application of your responsibilities within a reasonable framework appropriate to this level of post.
To ensure that equal opportunities is promoted and developed in all areas of responsibility. To be responsible for promoting and safeguarding the welfare of children, young persons and/or vulnerable adults for whom you are responsible or come into contact with as part of your role. You will be expected to share the College’s commitment in this respect.
To enable learners to express their views ‘in all matters affecting them’ either directly or through appropriate representation. To promote and provide excellent customer service internally and externally in all areas of the role.
The employer
Oldham College is fully prepared to meet the significant economic and educational challenges which face us over the next five to ten years. We have won a clutch of national awards in the past year. We are also shortlisted for the prestigious FE College of the Year accolade at the TES Awards in October 2020 because we’ve shown excellence in delivering a high-quality curriculum with brilliant outcomes for learners. Across all our services there is also a very clear understanding about our purpose, role and remit, and the contribution that we can and should make to national and local economic and educational outcomes.
Workplace
- Rochdale Road, Oldham, Greater Manchester, OL9 6AA