Network Engineer Apprentice
SMALLWORLD I.T. (UK) LTD · Bordon, GU35 0AX
Network engineer (level 4)
As an Apprentice Systems Engineer, you will support clients with technical issues, help maintain IT systems and networks, and develop your skills across hardware, software, cloud services and cyber security. You will gain practical workplace experience alongside structured apprenticeship training.
The work
Key Responsibilities
- Provide IT support to clients by phone, email, remote support tools and in person.
- Troubleshoot hardware, software, Microsoft 365 and connectivity issues.
- Set up and maintain computers, applications, user accounts and access permissions.
- Assist with maintaining networks, servers, cloud services and IT infrastructure.
- Support system monitoring, software updates, backups and security checks.
- Record support tickets, document solutions and escalate complex issues.
- Provide clear, friendly technical guidance to clients and colleagues.
- Learn to use automation and AI tools responsibly to improve IT support processes.
- Complete apprenticeship training and apply new knowledge in the workplace.
What We’re Looking For
- A genuine interest in IT and a desire to develop technical skills.
- A logical approach to problem-solving and troubleshooting.
- Good communication skills and a friendly, customer-focused attitude.
- Enthusiasm for learning about systems, networking, cloud technology and cyber security.
- A proactive attitude, willingness to learn and ability to work as part of a team.
- Commitment to completing the Level 4 CompTIA Certified
- Systems Engineer apprenticeship with Leep Talent.
Training
Level 4 Network Engineer Apprenticeship Standard.
You will receive full training and support from the Leep Apprenticeship team to increase your skills.
Training provider: LEEP TALENT LIMITED
What you come out with
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
Qualifications
- Essential · GCSE English 4/C and above
- Essential · GCSE Maths 4/C and above
Pay extras and benefits
- Pension scheme
- Professional training and certification opportunities
- Occasional work-from-home flexibility
- Extra day off for your birthday
£19,000 a year
The employer
Proactive Managed IT Support, Cloud Services and Cyber Security, designed for you. One supplier, one call. Consider it done.
Workplace
- 9 Highview, High Street, Bordon, GU35 0AX