IT Assistant Apprentice
BATTERIES AND SOLAR LTD · PLYMOUTH, PL6 8LH
Information communications technician (level 3)
Looking for a friendly, organised and technically minded individual to join the team and provide first-line support across the business.
This is a varied, hands-on role involving IT troubleshooting, website maintenance, basic systems administration and assistance with IT projects.
This is an entry-level IT position.
The work
Some tasks include:
- Act as the first point of contact for day-to-day IT queries and issues.
- Troubleshoot and resolve common computer, software, printer and connectivity problems.
- Help maintain and improve the company website.
- Provide basic user support for internal business systems, including ERP platform (Odoo).
- Help maintain IT equipment records, system documentation and internal procedures.
- Support the introduction of new software, hardware and IT equipment.
Training
Apprenticeship training will take place primarily in the workplace, but with occasional college attendance.
Training provider: CITY COLLEGE PLYMOUTH
What you come out with
Opportunity for continued employment contingent on successful completion of the apprenticeship.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Qualifications
- Essential · GCSE English 4 / C
- Essential · GCSE Maths 4 / C
The employer
Batteries & Solar is a growing UK business specialising in batteries, solar power, and off-grid electrical solutions. We supply products to both trade and retail customers, supporting industries including leisure vehicles, marine, automotive and renewable energy.
Workplace
- 61 ST. MODWEN ROAD, PLYMOUTH, PL6 8LH