Office Administrator Apprentice

• Act as the first point of contact for telephone calls, emails, and office visitors
• Raise and process orders, invoices, and payments accurately
• Allocate and deallocate stock in the system and liaise with the warehouse team
• Support order dispatch and ensure delivery notes are accurate and recorded
• Maintain office and customer records in both paper and electronic formats
• Provide general administrative support, including filing, scanning, and correspondence
• Assist with updating and maintaining product data and office systems
• Support customer service activities, including handling queries and providing order updates
• Contribute to the organisation of meetings, inductions, and office-based training activities
• Maintain confidentiality and handle information securely at all times

Competence & Awareness:

• Maintain awareness of company policies and procedures relevant to office administration
• Support effective communication between departments and with external stakeholders
• Ensure records are accurate, traceable, and handled responsibly
• Participate in training and refresher sessions to maintain competence
• Support company objectives regarding efficiency, customer satisfaction, and professionalism

Off-the-job training will take place at the employer venue and at Oldham college.

Full-time position for the right person.

Alphin Pans Ltd is situated in the village of Delph, Saddleworth and is one of a few family owned cookware manufacturers left in Britain. Originally established in 1989 to supply the pizza and fast food industry our product range has grown significantly over the past few years and now incorporates a wide range of aluminium bakeware and black iron cookware.