Apprentice Business Administrator
TMJ LEGAL SERVICES LIMITED · Peterlee, SR8 1NT
Business administrator (level 3)
The Level 3 Business Administration apprenticeship is designed for individuals looking to start or advance their careers in business administration. It provides a blend of on-the-job training and theoretical knowledge, enabling apprentices to develop essential skills in various administrative tasks and business processes.
The work
You are expected to carry out your duties in a professional, efficient and friendly manner at all times. To provide general administration assistance where necessary, including:
- Answering incoming calls and forwarding appropriately
- Making appointments for clients and maintaining diaries
- Greeting clients/visitors and ensuring they are seen by the appropriate person with the minimum of delay
- Taking cash or cheques from clients and issuing receipts
- Managing incoming and outgoing post and faxes, including scanning incoming post to members of staff
- Assisting with photocopying and scanning
- Typing
- Filing
- Keeping the reception area tidy and the information displays stocked with current leaflets
Other responsibilities/duties:
- Business Administration Apprentices are not authorised or held out to give any legal advice to clients and must not do so
- Client confidentiality to be maintained at all times
- Such other reasonable tasks as and when required to assist and further the business of the employer
- Compliance with the policies, procedures and systems set out in the Quality Procedures Manual
Training
All training will take place in the workplace, and a college tutor will visit the workplace.
Business Administrator (Level 3) apprenticeship standard.
Training provider: EAST DURHAM COLLEGE
What you come out with
There may be opportunity for permanent employment once the apprenticeship is complete.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Initiative
Qualifications
- Essential · GCSE English 4
- Essential · GCSE Maths 4
The employer
TMJ Legal Services Ltd are a regional firm of solicitors established in 1986 offering a wide range of services to private and business clients. They have offices in Hartlepool, Peterlee, Durham, and Wingate, so they are well-placed to serve clients in the North East.
The firm has been awarded the Lexcel Legal Practice Quality Mark annually since 2018. The accreditation, from The Law Society of England and Wales, recognises excellence within legal practices.
The firm has many areas of expertise, and they are an accredited member firm of the Law Society Panels for Conveyancing Quality Scheme and Personal Injury. They also have accredited experts with Resolution for family law and The Association of Lifetime Lawyers for wills and probate work.
Workplace
- Turner House, Burnhope Way, Peterlee, SR8 1NT